Refugee Health Promotion Coordinator

Catholic Charities Family and Community Services•Rochester, NY

2d•$20 - $22

About The Position

As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocate for those in need throughout all stages of life; and work in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special! General Description The Refugee Health Promotion Coordinator (RHPC) provides health education, refers clients to health care service coordinators, and organizes wellness groups for refugee clients to promote their health and well-being. The RHPC also plans, implements, and monitors refugee health promotion activities. Partnering with other department staff, the RHPC ensures that vulnerable clients have access to both mental health and specialized services offered in the community. The coordinator effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment.

Requirements

Bachelor’s Degree in Human Services, or related field preferred. Equivalent combination of education and experience will be considered.
A minimum of 1 – 2 years of experience in case management in the field of human services preferred.
Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards.
All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program.
Ability to prioritize assignments, plan, and complete work projects with minimal direction,
An ability to work efficiently and effectively and meet deadlines,
An ability to work under pressure,
Excellent verbal/written skills,
Ability to maintain confidentiality,
Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies.
Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques,
Possession of a valid NYS Driver’s license and use of a registered and reliable vehicle.

Nice To Haves

Experience working with refugee or immigrant population is also preferred.

Responsibilities

Develops program outcomes that are specific, measurable, achievable, relevant, and time-bound
Works in collaboration with the Preferred Communities and other ORR funded programs to prevent duplication of service
Provides direct services to clients to promote their mental, physical, and emotional health
Creates appropriate health education curriculum and schedules, assembles educational materials, and coordinates individual and group health classes
Ensures that health classes are conducted in culturally and linguistically appropriate manner
Conducts pre- and post- class assessments to measure the level of knowledge gained by clients
Provides health literacy education to program eligible clients to empower them to make informed health decision
Conducts targeted health outreach to individuals
Provides medical and mental health navigation and support to clients
Coordinates adjustment groups, skill building networks, and peer support meetings
Establishes a criteria to identify those most in need of receiving individual services offered
Identifies goals based on the individual’s needs
Develops customized activities catered toward the specific needs of the individual
Track progress and outcomes towards identified goals
Refers clients to the Preferred Communities Program when determined that they need health care services
Organizes wellness groups to connect clients with social groups and learning activities that promote their health and well-being
Creates a clear strategy for choosing the wellness group activities that would be beneficial to clients
Selects the target population most in need of participation in group activities
Uses evidence-based interventions or methods that are promising practices during wellness group activities, skill-building networks, and peer support meetings
Provides wellness group activities in a culturally and linguistically appropriate manner
Conducts pre- and post-assessments to gauge the value of the group activities and improve program services
Annually assess relevant health topics, activities, and identify target populations
Provides services based on validated curricula, if available, effective interventions, or promising practices
Delivers services in a manner that participants will understand
Keeps records of services provided, including planning and monitoring documents, progress toward program outcomes, participant lists, interpretation and transportation services, and other relevant documents
Maintains sufficient records documenting client eligibility, needs, services provided, and outcomes related to the service provided
When necessary, enrolls eligible clients into New York State of Health (NYSOH) Insurance after completion of NYSOH Navigator training
Maintains client files and other program documentation according to CCFCS and HIPPA stipulations governing protection of client personal information
Conducts tracking and data entry activities to meet program requirements
Responsible for managing the RHP program, including collecting service and client information as well as creating and submitting reports.
Participates in relevant Agency meetings and/or trainings
Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops
Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse
Other duties as assigned