Refugee Career Coach
About The Position
Our efforts in Michigan have been consistently recognized! Recent Awards: Michigan Top Workplaces - 2015-2025, Crain's Detroit Business Private 200 - 2025 (and Crain's Cool Places to Work!), Best & Brightest Companies to Work for in the Nation - 2012-2025 (and Metro Detroit!). Do you have a passion for making a difference in someone’s life? Are you looking for an opportunity to use your skills, experience and empathetic nature to work for a progressive, forward-thinking and family-owned company where creativity is encouraged? Are you goal driven? Then this position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team. The Refugee Career Coach will provide support and assistance to immigrant, refugee and asylee PATH program participants in all areas related to gaining and/or retaining employment and career advancement.
Requirements
- Ability to prioritize tasks and document visits and contacts
- Demonstrated telephone, computer, and written communication skills
- Ability to maintain flexibility as needs of contract or contractor require
- A working knowledge of MS Office
Nice To Haves
- Bachelors’ Degree or equivalent experience in human services or a related field preferred
- Customer service experience preferred
- Bilingual English/Arabic preferred
Responsibilities
- Provide consistent and comprehensive case management, coaching and follow-up to a specialized population focus
- Provide individualized assessment of work, family and personal development needs and opportunities
- Adhere to program policies and procedures
- Use a coaching approach to create collaborative, transparent relationships with participants and work with them to advance their own defined goals
- Act as a liaison between the program and community resource and social service agencies and provide referrals when needed
- Conduct regular contacts/meetings with participants and document all participant contacts
- Create activity plans that adhere to program policies and satisfy participation requirements
- Assist in the preparation of project reports as needed (participation, placement, etc.)
- Assist participants in eliminating challenges that are hindrances to obtaining and retaining employment
- Ensure that participant documentation is complete, accurate, and valid
- Coach participants in work readiness skills and career exploration strategies
- Ensure that participants follow through with planned activities, create solutions to participant attendance problems, and conduct participant noncompliance processes
- Collaborate and communicate effectively with partner agencies
- Perform required data entries timely and accurately
- Monitor participant’s activities to meet the state’s Work Participation Rate (WPR) requirements
- Other opportunities as available
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
