Refrigeration Outside Sales Representative

Berg Industrial Service•Toronto, ON

9d•Onsite

About The Position

Berg Industrial Service provides industrial refrigeration solutions including design, installation, maintenance, and service support for food processing, cold storage, and industrial facilities. We take pride in long-term customer relationships and reliable service execution. We are looking for a mid-level Outside Sales Representative focused on growing our service and maintenance business. This role is ideal for someone who enjoys being in the field, working directly with customers, and building long-term relationships. The primary focus is on identifying service opportunities, securing maintenance agreements, and supporting ongoing customer needs.

Requirements

3–5 years of experience in outside sales or account management, ideally in: Refrigeration, HVAC / mechanical service, Industrial equipment or service-based sales
Strong relationship-building skills with a customer-first mindset
Ability to identify opportunities within existing accounts (upselling service work)
Good technical aptitude; comfortable discussing mechanical systems
Organized, self-driven, and comfortable working independently in the field
Valid driver’s license and ability to travel within Greater Toronto Area.

Nice To Haves

Experience selling service contracts or maintenance agreements
Familiarity with refrigeration systems
Background in mechanical trades, refrigeration, or engineering
Experience working with service teams or coordinating field work

Responsibilities

Build and manage relationships with existing customers to grow service revenue
Identify and develop new business opportunities for: Preventative maintenance programs, Service agreements, Repairs, retrofits, and system upgrades
Conduct regular site visits to assess equipment condition and customer needs
Generate and follow up on service quotes and proposals
Work closely with service and operations teams to coordinate execution
Maintain an active pipeline of service opportunities
Respond to customer inquiries and provide timely solutions
Track customer activity and opportunities using CRM tools