Refrigerated Freight - Sales & Operations

Circle Logistics • Fort Wayne, IN

19h • Onsite

About The Position

Circle Logistics is seeking an A-player Refrigerated Freight Sales and Operations Lead to build, coach, and scale a high-performing Carrier Sales team focused on temperature-controlled freight. This leadership role involves owning the strategy, execution, and results in the complex refrigerated freight market. The position offers high-impact leadership, market ownership of seasonal reefer volatility and surges, and opportunities for team growth and development with a clear pathway to senior leadership.

Requirements

• 3+ years of freight brokerage experience
• 2+ years of reefer or temperature-controlled freight experience (strongly preferred)
• Prior leadership, mentorship, or team lead experience
• Strong negotiation skills and deep reefer market knowledge
• Proven ability to manage high-pressure, time-sensitive freight
• Comfortable in a fast-paced, performance-driven environment

Nice To Haves

• Reefer Expertise: Understanding of refrigerated freight, temperature requirements, food safety expectations, and protecting margin in a volatile market.
• Leadership Mentality: Experience leading teams or mentoring others, taking pride in developing people through coaching, accountability, and performance management.
• Sense of Urgency: Thriving in fast-moving, high-pressure environments where time-sensitive decisions are the norm.
• Negotiation & Strategy Skills: Ability to build carrier relationships, negotiate pricing, manage lanes, and execute mini-bids.
• Ownership Mindset: Taking responsibility for outcomes, service, margin, and execution without needing constant guidance.

Responsibilities

• Managing and coaching a team of 3–6 Carrier Sales Representatives
• Conducting weekly 1:1s, performance reviews, and call coaching
• Developing the team in carrier negotiation, lane strategy, margin protection, and reefer market execution
• Overseeing procurement of refrigerated and temperature-controlled capacity
• Building and maintaining core carrier networks in key reefer lanes
• Ensuring consistent coverage for produce, frozen foods, and dairy
• Holding the team accountable to KPIs, including on-time performance, tender acceptance, load coverage time, and margin targets
• Owning high-level relationships with refrigerated carriers and negotiating pricing agreements
• Partnering with Customer Sales and Operations on new business wins, difficult lanes, and service recovery
• Creating SOPs and training processes for reefer execution, temperature checks, breakdown response, and high-risk load planning

Benefits

• Competitive Compensation: Strong base with performance-driven upside
• Leadership Growth: Real ownership, real impact, and a path forward
• Empowered Environment: Autonomy to lead, backed by supportive senior leadership
• High-Performance Culture: Results matter, effort is recognized, and wins are celebrated

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed