Refreshments Operator II - Philadelphia-OCS

Aramark•West Deptford Township, NJ

1d•Onsite

About The Position

The Refreshments Operator II is responsible for providing exceptional customer service by ensuring that our customers’ products are stocked appropriately. This role ensures that customers' equipment is always operating properly, cleaned, and informs them of any new offers that may be of interest. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.

Requirements

1-2 years of experience in a position requiring interpersonal skills and customer service skills
High School Diploma or G.E.D. required
Client interaction, communication, organization/time management are critical to the success of this role
Ability to respond quickly to changing demands
Strong sense of urgency and problem-solving skills
Excellent written and verbal communication skills
Must have a valid driver’s license and acceptable driving record
Must possess the ability to work efficiently and independently
Must be willing to travel to other locations to assist with short notice

Responsibilities

Unload and stock daily inventory at customer site, ensuring freshness of products by monitoring date codes
Manage the ordering, delivery, and stocking of items at client location
Communicate with customer's employees about new product interest
Use a laptop computer to manage stocking PAR levels, product orders and client invoicing
Performs repairs to best of ability
Calls in orders and service calls to head office
Distributes promotional materials and merchandises complete product line
Cleans equipment and exchanges decanters on each visit
Communicates with Route Sales Manager or General Manager regarding customers and reports on pending problems or on evidence of competitors in customer locations
Establishes and maintains a good working relationship and liaison with customers to project a positive image of the company and product