Refreshment Manager - Austin, TX

Suntory Global Spirits•Austin, TX

10d•$70,000 - $92,000•Onsite

About The Position

Lead the development and execution of Suntory Global Spirits' refreshment strategy within the On-Premise channel. Partner with customers to establish relationships, test, and scale signature refreshment serves that enhance consumer experience, drive consistency and quality, and drive profitable growth for both customers and SGS brands. The role engages with brand marketing, channel development, commercial teams, and key customers to create scalable refreshment programs that can be adopted across priority On-Premise accounts and occasions.

Requirements

Bachelor's Degree or equivalent experience
Three (3) plus years of work-related experience in spirits/wine supplier industry or other consumer goods companies
Stakeholder management experience with the ability to influence and develop strong partnerships across the business
Thorough knowledge of distribution, promotion, and selling techniques, alongside strong analytical capabilities, is recommended
Experience working with a distributor is beneficial
Exceptional planning and self-management skills
MS Office Suite
Budget development and management experience
Licensed driver of motor vehicles
The ability for intermittent travel
Lifting/lowering, pushing, carrying, or pulling up to 45 lbs.
Sitting, standing, walking, bending, reaching, stooping, and typing using a computer

Responsibilities

Manage Key Account List of 15 customers by delivering against KPIs including distribution, volume and menus
Secure 5 accounts for Demand Creation program within Key Account List where incremental programming will be deployed
Ongoing management of the customer relationship.
Secure a minimum of 10 refreshment tests across refreshment focused on premise accounts
Design and execute pilot programs to test refreshment serves targeting key refreshment occasions and consumption moments where SGS brands can win.
Customize playbooks and activation materials to support customer sell in.
Ensure all initiatives improve guest satisfaction and repeat purchase intent.
Establish clear learning objectives, success metrics for all pilots including collecting customer level data, where possible.
Provide regular feedback for each test in SRA
Gather consumer feedback and performance data from pilots.
Translate consumer insights into actionable recommendations.
Participate in monthly status updates with Commercial and Brand Leadership to provide operational and consumer insights