Refractive Technical Coordinat
About The Position
Spectrum Vision Partners (“SVP”) and OCLI Vision (“OCLI”) work together to provide world class eye care to our patients to improve lives. SVP, the management services team, supports OCLI vision, one of the largest multi-specialty ophthalmology networks in the U.S. Our unique model and collaborative culture differentiate us in the marketplace and in our service to our patients. We build our culture one hire at a time. We want to build a great team that helps us focus on delivering exceptional eye care: the kind of team people want to be a part of, and the kind of team we can’t live without. We want to learn more about you and the kind of team culture you can help us create. We’re interested in your relevant skills and what you can do. We’re even more interested in your positive attitude and flexible mindset! We’re looking for passionate and empathetic people to join our team as Refractive Coordinators. Our Refractive Coordinators are responsible for guiding the patient through the process from consult to surgery of Lasik. This includes scheduling surgeries, patient education, gathering and documenting patient information and history and conducting routine and ancillary patient testing. You’ll play a vital role in the patients experience with OCLI and in helping our doctors to diagnose and treat eye disorders.
Requirements
- Excellent communicator – both verbally and written
- Outgoing, enjoys interacting with patients everyday
- Comfortable providing white glove service and responding quickly to our patients needs
- Dependable problem solver – able to remain calm in stressful situations
- Positive, can-do attitude and works well in collaborative environments
- Flexible – rolls with the punches and easily accepts change
- While performing the duties of this Job, the employee is regularly required to stand; walk and use hands to finger, handle, or feel. The employee is frequently required to sit. The employee must occasionally lift and/or move up to 10 pounds.
Nice To Haves
- Knowledgeable in ocular pharmacology such as anesthetics, steroids, antibiotics, mydriatics and cycloplegics, epinephrine, miotics and non-steroidal anti-inflammatories is a PLUS, but not a requirement
Responsibilities
- Schedules surgeries to be performed in facility; follows procedure for surgery schedule changes (i.e., cancellation, reschedule); considers priorities/emergencies and patient special needs when scheduling surgical procedures
- Coordinates patient medical history/clearance with Nurse Practitioner and/or PCP
- Maintains and tracks all necessary patient information to include demographics, H & Ps, and insurance information
- Prepares surgery schedule for review by the Nurse Practitioner and/or Clinical Nurse Director
- Adheres to surgery scheduling department guidelines
- Educates and advises the patient on surgical procedures; preoperative preparation (i.e., drops); addresses patient needs and concerns
- Payment collection
- Responsible for patient IOL measurements and calculations based on physician lens requirements
- Performs EMR documentation accurately; identifies proper surgery site, procedure, and special needs of Surgeon
- Serves as a work-up technician and performs accurate ophthalmic procedures and testing as clinical schedule requires
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
