REFLECTIONS DIRECTOR

LCB Senior Living•Dover, NH

4d•Onsite

About The Position

The Reflections Director is responsible for the efficient operations and the overall management and direction of the day-to-day functions of the Reflections Program. This includes providing a therapeutic environment that maintains each resident's highest level of physical, social, and psychological well-being and teaching the community team to engage in programming. The Habilitation Model is the guide for the Reflections Program. This role shares responsibilities to hire, evaluate, coordinate, monitor performance, schedule, and supervise staff in accordance with LCB Senior Living policy.

Requirements

Demonstrates computer literacy and familiarity with office software, including but not limited to word processing, spreadsheet, database managers, presentation software, and Calendar/Newsletter software.
Ability to handle multiple priorities.
Knowledgeable about care for seniors with dementia according to LCB Senior Living Policy, as well as current State and local standards.
Ability to handle emergency situations calmly and completely.
Demonstrated experience with the memory impairment population.
Demonstrated supervisory management skills.
Certificates or education as required by State/Federal regulatory agencies, if applicable.
Valid driver's license and ability to drive the community vehicle if required.

Nice To Haves

Experience in human service management, housing management, and/or nursing home management helpful.

Responsibilities

Promote the mission and core values of the Residence and LCB Senior Living to residents, visitors, co-workers, and the surrounding community.
As a department head, actively participate in growing community occupancy by representing and interacting positively with potential residents, family members, and professionals.
Assume the administrative authority, responsibility, and accountability of directing the overall management of the Reflections Program.
Manage the Reflections Program in conjunction with the Residence Care Director.
Conduct ongoing evaluation and assessment of the Reflections Program to define needs and opportunities for growth.
Maintain departmental budgets.
Ensure open and timely communication with associates, residents, families, and LCB Senior Living regarding the Reflections Program.
Develop and implement quality improvement processes, strategic planning processes, and environmental safety programs to maintain a safe and secure environment for all staff, residents, and guests of the Reflections Program.
Plan, develop, organize, implement, and direct groups inside and outside the Residence, ensuring the program meets the mental, physical, spiritual, and social needs of the resident.
Coordinate and conduct family meetings, family education, and care seminars.
Work with the Sales and Marketing Director and Resident Services Director to review all prospective move-ins to the Reflections Program.
Collaborate with the Sales and Marketing Director on a community outreach plan to ensure strong partnerships with industry partners for the purpose of identifying and partnering with local service resources.
Ensure Reflections Program associates are given the necessary resources to carry out their duties in an efficient and economic manner.
Work with the management team to ensure proper planning and implementation of staff orientation and training in all areas of caring for residents with Dementia.
In conjunction with the Resident Care Director, be responsible for resident care planning; ensure proper utilization of resident care plans by all appropriate staff, monitor effective communication within and between work shifts; maintain and protect the confidentiality of resident information.
Establish effective relationships with community RCAs and coordinate interdisciplinary team activities to ensure quality care.
Ensure proper documentation of all Reflections Program services.
Work with families when a transfer/move-out from the Reflections Program is necessary to ensure a smooth transaction.
Ensure completion of timely associate reviews.
Ensure that counseling efforts, retraining, and corrective action are administered fairly and in accordance with community and LCB Senior Living policies.
Ensure completion and review of incident/accident reports and implement changes through proper channels (i.e., Safety Committee, etc.) to minimize future issues. Ensure proper communication with LCB Senior Living and state compliance reporting.
Ensure that all required staffing schedules (if applicable) for the Reflections Program, including backup coverage for staff, are met at all times.
Perform and attend in-services as required.
Participate in the Manager-on-Duty Program.
Perform other duties as requested.