Refined Metals Operator

Trafigura • Calgary, AB

2d • Onsite

About The Position

Trafigura is seeking a driven and high-reaching Metals Operator to join our Refined Metals desk in Calgary. This is a customer-facing operations role at the heart of our physical metals trading business, responsible for ensuring the accurate and timely delivery of refined metals to Trafigura's customers across North America. You will work closely with traders, warehouse operators, logistics providers, and customers to coordinate the full delivery lifecycle — from trade execution through to final settlement. This is an excellent opportunity for a motivated professional looking to build a career in commodities trading operations, with direct exposure to a fast-paced, high-accountability trading environment.

Requirements

• Strong organizational skills with the ability to manage multiple priorities simultaneously
• Customer-focused attitude with excellent communication and relationship management skills
• Comfortable working in a fast-paced, deadline-driven environment
• Proficiency in standard office and data management tools; experience with trading or CTRM systems is a plus
• Familiarity with documentation, invoicing, or customs processes is advantageous
• A collaborative teammate who is also capable of working independently

Nice To Haves

• Scheduling and logistics coordination
• Transportation or trucking operations
• Supply chain management in oil, gas, or other energy products
• Direct metal's experience

Responsibilities

• Serve as the primary operational point of contact for customers, maintaining relationships and ensuring a high standard of service throughout the delivery process
• Coordinate with traders and warehouse operators to plan and complete physical metal deliveries in line with contractual obligations
• Run scheduling, transportation, and logistics arrangements to ensure timely and accurate delivery of refined metal products
• Be responsible for documentation across the supply chain, including contracts, shipping documents, customs filings, and financial collateral
• Issue customer invoices and pricing declarations; arrange payments to suppliers in a timely manner
• Supervise and handle credit exposure and inventory positions at all stages of the supply chain
• Maintain accurate and up-to-date records in Trafigura's in-house trading system
• Manage loss, quality, or delivery claims in coordination with relevant internal and external participants
• Arrange inspection, sampling, assaying, and umpire services as the need arises

Benefits

• A career at Trafigura offers a gateway to working on some of the most exciting challenges of a rapidly changing world – from helping to optimise supply chains to developing infrastructure and new markets.
• In a culture that is founded on openness and energy, our people work as part of a multinational, globally connected team and thrive in a fast-paced environment where they can nurture and commercialise bold ideas.
• Everyone has a voice and is empowered to collaborate across geographies and disciplines to help shape our business and the wider world.
• We know the importance and value of diversity in our business and we invest in attracting, developing and retaining talent from all backgrounds.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed