Referrals

Cumberland Medical AssociatesFayetteville, NC
$13 - $15Onsite

About The Position

Join Cumberland Medical Associates as a Referrals specialist in Fayetteville, NC, where you will play a crucial role in connecting patients with the right healthcare services. Be a part of a dedicated team that is passionate about improving patient care and enhancing the healthcare experience. Cumberland Medical Associates has been serving the Fayetteville community for over a decade, providing top-notch healthcare services. Our commitment to patient care and employee satisfaction has made us a trusted choice for both patients and healthcare professionals alike.

Requirements

  • Previous experience in a healthcare or administrative role preferred.
  • Strong communication and interpersonal skills.
  • Proficiency in electronic health records (EHR) systems.
  • Detail-oriented with excellent organizational abilities.
  • Ability to work in a fast-paced environment and manage multiple tasks.
  • Knowledge of insurance processes and referral procedures is a plus.
  • Compassionate demeanor with a patient-focused attitude.

Responsibilities

  • Manage and coordinate patient referrals to appropriate specialists and services.
  • Communicate effectively with patients, healthcare providers, and insurance companies.
  • Ensure timely processing of referral requests and follow-up communications.
  • Maintain accurate records of referrals and patient interactions.
  • Assist in resolving any issues related to referrals and patient care.
  • Stay updated on referral protocols and insurance requirements.
  • Provide exceptional customer service to enhance patient satisfaction.

Benefits

  • Employee discounts
  • 401(k)
  • 401(k) matching
  • Paid time off
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