Referrals Specialist - (16.5-hours)
Greater Lawrence Family Health Center•Methuen, MA
•$19 - $21•Hybrid
About The Position
The Referrals Specialist performs all functions necessary to ensure patients have been cleared for specialty service visits. Processes prior authorizations, schedules appointments and tracks referrals.
Requirements
- HS Diploma or GED Certificate required
- Medical or Administrative training.
- Minimum of one year of experience working in hospital or other clinical environment.
- Excellent communication and customer service skills required.
Nice To Haves
- Bilingual, Spanish and English preferred
Responsibilities
- Must be able to don appropriate personal protective equipment (PPE).
- Prepares and processes all referral and pre-authorization paperwork.
- Contacts various clinics, facilities, companies to obtain information to accurately complete referral and pre-authorization requests.
- Utilizes third party payer and insurance portals; has a detailed knowledge of insurance providers, their portals and their expectations for authorization approval.
- Calls patient within 48 hours of initial referral to provide update.
Benefits
- comprehensive benefit package
- growth opportunities
- tuition reimbursement
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
High school or GED
