Referral Specialists

Sentara Hospitals•Harrisonburg, VA

14h•Remote

About The Position

The Referral Specialist I will perform at least one of the following functions: act as a liaison between the providers, patients, insurance companies, and clinical departments to schedule patients, verify insurance eligibility, and/or pre-register patients. Specialists are responsible for managing orders within their assigned workqueues.

Requirements

Three years clerical experience required.
Knowledge of proper scheduling procedures, call handling, or preregistration requirements.

Responsibilities

Responsible for scheduling patients, confirms insurance eligibility through the real-time eligibility (RTE) tool, or pre-registering patients.
Validates accuracy of data when performing these functions.
Consistently meets turnaround requirements for job functions.
Consistently meets required department adherence and quality metrics.
Accountable to problem solve, investigate and help resolve problems for work assignments.
Must collaborate effectively with internal and external customers to reach desired results as determined by key performance indicators and leadership.

Benefits

Medical, Dental, Vision plans
Adoption, Fertility and Surrogacy Reimbursement up to $10,000
Paid Time Off and Sick Leave
Paid Parental & Family Caregiver Leave
Emergency Backup Care
Long-Term, Short-Term Disability, and Critical Illness plans
Life Insurance
401k/403B with Employer Match
Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
Student Debt Pay Down – $10,000
Reimbursement for certifications and free access to complete CEUs and professional development
Pet Insurance
Legal Resources Plan
Annual discretionary bonus if established system and employee eligibility criteria is met.