Referral Scheduler

Cardiac Study Center•Spokane, WA

28d•$19 - $35•Onsite

About The Position

At Cardiac Study Center, our mission is to elevate patient health through compassionate, innovative cardiology care. We're a dedicated team at the forefront of cardiovascular medicine, empowering patients with the knowledge and treatment they need to lead heart-healthy lives. As a growing organization with deep roots in the Pacific Northwest, we are looking for passionate individuals to join us in making a real impact on our patients' heart health and well-being. Here, you’ll have the opportunity to collaborate with top professionals, advance in your career, and make a meaningful difference every day. As a Referral Scheduler, you’ll be responsible for processing referrals, scheduling cardiology appointments, and ensuring patients receive timely access to care. You’ll interact with patients, internal teams, and clinical staff to facilitate seamless scheduling across our General Cardiology, Heart Failure, and Electrophysiology specialties.

Requirements

High School Diploma or GED.
At least 6 months of experience in a medical office or scheduling role.
Basic knowledge of medical office procedures.
Strong attention to detail and time management skills.
Excellent communication and interpersonal abilities.

Nice To Haves

Experience working in Epic or other Electronic Medical Record systems.
Familiarity with medical terminology or previous cardiology experience.
Bilingual or experience coordinating interpreter services.

Responsibilities

Schedule cardiology appointments for General Cardiology, Heart Failure, and EP referrals.
Manage and work through a high-volume referral queue (50+ per day).
Attach electronic referrals to appointments within Epic.
Coordinate interpreter services as needed.
Communicate with patients and internal departments about referrals, insurance, and appointment status.
Assist with other administrative tasks and special projects as assigned.