Referral Representative I

Quest Diagnostics•Sacramento, CA

1d•Onsite

About The Position

The Referral Representative I is responsible for handling all internal and external customer contact regarding Referral Testing. This role involves receiving, resolving, and following up on complex customer issues, and acting as a liaison between internal and external customers and Referral vendors. Quest Diagnostics honors our service members and encourages veterans to apply.

Requirements

Relevant skills
Training
Experience
Education
Certifications obtained

Responsibilities

Handle all internal and external customer contact regarding Referral Testing.
Receive, resolve and follow up with complex customer issues.
Act as a liaison between internal and external customers and Referral vendors.

Benefits

Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
Best-in-class well-being programs
Annual, no-cost health assessment program Blueprint for Wellness®
healthyMINDS mental health program
Vacation and Health/Flex Time
6 Holidays plus 1 "MyDay" off
FinFit financial coaching and services
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
Employee stock purchase plan
Life and disability insurance, plus buy-up option
Flexible Spending Accounts
Annual incentive plans
Matching gifts program
Education assistance through MyQuest for Education
Career advancement opportunities