REFERRAL & PRECERT SPEC

Covenant Health • Knoxville, TN

92d • Onsite

About The Position

Directs daily operation of scheduling for inpatient/outpatient procedures and services. Obtains any necessary referrals or pre-certifications.

Requirements

• Medical terminology knowledge a must.

Nice To Haves

• Previous referral/pre-certification experience preferred.

Responsibilities

• Schedules inpatient/outpatient tests, procedures and appointments as directed by provider. Documents each scheduled event in detail in the medical record file.
• Accurately completes all forms required for referrals and pre-certifications.
• Knowledge of requirements and guidelines as mandated by insurance plans, hospitals and outpatient facilities.
• Maintains accurate testing, referral and appointment logs with follow-up verification in the referral tracking database.
• Knowledge of ICD-9 and CPT coding and basic computer skills.
• Coordinates date, time and location of procedure/appointment with the patient, facility and provider.
• Communicates appointments as well as special instructions regarding scheduled procedure/appointment with the patient.
• Reports any problems obtaining referrals, pre-certifications or appointments as ordered by the provider.
• Perform other duties as assigned or requested.
• Attends meetings as required and participates on committees as directed.
• Collaborate with the patient, physician and other care team members as part of a team based approach to overall patient care.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED