REFERRAL & PRECERT SPEC

Covenant Health•Morristown, TN

21h•Onsite

About The Position

Covenant Medical Group is Covenant Health’s employed and managed medical practice organization, with more than 300 top Physicians and providers spanning the continuum of care in 20 cities throughout East Tennessee. Specialties include cardiology, cardiothoracic surgery, cardiovascular surgery, endocrinology, gastroenterology, general surgery, infectious disease, neurology, neurosurgery, obstetrics and gynecology, occupational medicine, orthopedic surgery, physical medicine and rehabilitation, primary care, pulmonology, reproductive medicine, rheumatology, sleep medicine and urology. Position Summary: Directs daily operation of scheduling for inpatient/outpatient procedures and services. Obtains any necessary referrals or pre-certifications.

Requirements

Medical terminology knowledge required.

Nice To Haves

Preference may be given to individuals possessing a HS diploma or GED.

Responsibilities

Schedules inpatient/outpatient tests, procedures and appointments as directed by provider. Documents each scheduled event in detail in the medical record file.
Accurately completes all forms required for referrals and pre-certifications.
Maintains knowledge of requirements and guidelines as mandated by insurance plans, hospitals and outpatient facilities.
Maintains accurate testing, referral and appointment logs with follow-up verification in the referral tracking database.
Maintains knowledge of ICD-9 and CPT coding and basic computer skills.
Coordinates date, time and location of procedure/appointment with the patient, facility and provider.
Communicates appointments as well as special instructions regarding scheduled procedure/appointment with the patient.
Reports any problems obtaining referrals, pre-certifications or appointments as ordered by the provider.
Collaborates with the patient, physician and other care team members as part of a team based approach to overall patient care.
Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.
Performs other duties as assigned.