Referral Follow Up Technician

Cherokee Health SystemsMorristown, TN
Onsite

About The Position

River Valley Health is a comprehensive Federally Qualified Health Center caring for over 70,000 patients across 13 counties in Tennessee. We provide integrated primary medical, behavioral, dental, optometry, and clinical pharmacy services through our nationally recognized integrated model of care. We are committed to serving our mission to care for all, regardless of ability to pay, through innovation, excellence, and teamwork.

Requirements

  • High school diploma or equivalent.
  • Proficient computer skills.

Nice To Haves

  • Experience in healthcare preferred but not required.
  • Bilingual candidates are strongly encouraged to apply.

Responsibilities

  • Monitor and track outgoing and incoming referrals.
  • Follow up with referred patients to confirm appointment scheduling and completion.
  • Communicate with healthcare providers, specialists, and external offices to coordinate referral details.
  • Contact insurance providers when needed to verify referral authorizations.

Benefits

  • Competitive PTO package
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