Referral Coordinator - Rheumatology

Intermountain Health • Northglenn, CO

4d • Onsite

About The Position

The Referral Specialist is responsible to execute patient referrals as indicated by physicians, seek authorization as required by individual insurances and notify patients. Join Our Team as a Referral Coordinator! We are seeking an organized, experienced and compassionate Referral Coordinator to join our healthcare team at our new Northglenn Rheumatology Clinic. If you're passionate about providing exceptional care and want to work in an environment that values growth, we’d love to hear from you! Discover why Intermountain Health is a great place to work (youtube.com)

Requirements

• High school diploma or equivalent is required
• One (1) year front office or revenue cycle experience in a health care organization is required
• Demonstrate understanding of health insurance and medical costs.
• Excellent customer service skills, in person and via telephone.
• Strong communication skills.
• Excellent organizational skills.
• Proficient computer skills.
• A team player who handles multiple projects simultaneously in a fast paced environment.
• Contributes to a positive work environment that is supportive of PSR associates, other colleagues, and patients needs.

Responsibilities

• Obtains referral request from physician.
• Ensures patients have been cleared for specialty service office visits. Resolves pre- certification, registration and case-related concerns prior to a patient's appointment. Verifies insurance coverage or lack thereof for patient. Obtains authorizations if needed from insurance coverage.
• Gathers pertinent information from insurance carriers, financial counselors, and other ancillary staff to make certain the patient's financial obligations for services provided.
• Completes referral paperwork, including copies, and fax to medical office.
• Contacts patient regarding referral information and give name, location, telephone number of specialist.
• Returns referral to physician for signature of completion.
• Acts as a liaison between hospitals, physicians, health plans, vendors, and patients, or other referral sources.
• Covers PSR position as needed.
• Promotes mission, vision, and values of SCL Health, and abides by service behavior standards.
• Performs other duties as assigned.

Benefits

• Comprehensive benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED