Referral Coordinator

EMERALD IV THERAPY LLC•Fort Walton Beach, FL

2d•$16 - $18•Onsite

About The Position

Emerald Coast Infectious Diseases / American Medical Group is a well-established and respected provider of high-quality healthcare services in the Florida Panhandle. We specialize in Infectious Diseases, Podiatry, Rheumatology, Allergy & Immunology, Pulmonology, Neurology and Gastroenterology, with more specialties being added to the growing group. We are committed to improving the lives of our patients through compassionate care and clinical excellence. We are currently seeking a detail-oriented and highly organized Medical Referral Coordinator to join our team and help facilitate smooth and efficient referrals from specialists and external services. The Medical Referral Coordinator plays a vital role in patient care by managing the referral process from start to finish. This includes verifying insurance, obtaining authorizations, scheduling appointments, and ensuring clear communication between providers, patients, and specialists.

Requirements

Able to pass a background check
HS Diploma or Equivalent

Nice To Haves

Knowledge of medical terminology
Experience with Electronic Medical Record (EHR) systems and Microsoft office applications

Responsibilities

Coordinate and process all incoming medical referrals from providers, diagnostic services, and facilities.
Verify insurance coverage and obtain prior authorizations as needed.
Schedule appointments and follow up with patients regarding referral status.
Maintain accurate and up-to-date records in the electronic health record (EHR) system.
Communicate effectively with physicians, clinical staff, patients, and external offices on the status of the referred patient. This includes sending “Thank You” letters to referring providers.
Ensure referrals are completed in a timely manner and meet compliance standards.
Address patient questions and concerns with professionalism and empathy.
Sending our Physician’s consultation notes to the referring providers.