Referral Coordinator

Humanitary Medical Center Inc•Tampa, FL

2d•Onsite

About The Position

Humanitary Medical Center is looking for an experienced and friendly Bilingual (Spanish / English) Referral Coordinator that enjoy helping others, have a welcoming demeanor and can work in a fast-paced environment. We are actively interviewing, and our team is waiting for the right candidate!

Requirements

Must be bilingual – Fluent in Spanish and English
Superior customer service skills
A high level of professionalism

Nice To Haves

Enjoy helping others
Have a welcoming demeanor
Can work in a fast-paced environment

Responsibilities

Responsible for scheduling consultations, diagnostic testing, and surgical procedures. Requests approval if needed.
Enters referrals, authorization information, diagnostic and procedure codes in our data bank.
Coordinates follow-up care of our patients with the referral physicians as approved by a Physician Associates physician.
Forward medical records to the referral provider in a timely manner and coordinate follow-up care of our patients.
Serves as a subject expert to answer questions regarding insurance benefits, referral policies and procedures to our HMC staff and patients.
Refers requests for emergency care and urgent care or medical advice to the appropriate staff member.
Contacts patients with information regarding tests ordered by a provider as necessary.
Orders and/or directs patients for outside tests.
Assists supervisor as directed to maintain daily flow in the department.
Obtains authorizations from a diversity of insurance companies depending on each patient’s insurance plan