Referral Coordinator

Lifepoint Health•Bullhead City, AZ
•Onsite

About The Position

Valley View Medical Center is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Referral Coordinator joining our team, you’re embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

Requirements

  • High school diploma or equivalent - Required.
  • BLS certification from the American Heart Association (AHA) or American Red Cross (ARC)
  • Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
  • Must be able to work in a stressful environment and take appropriate action.

Nice To Haves

  • 2 years Medical Office experience Preferred
  • Experience with Medical Referrals Preferred

Responsibilities

  • Facilitates the patient referral process and obtains appropriate pre-certifications as requested by the provider(s).
  • Processes all insurance referrals and/or pre-certifications.
  • Facilitates patient appointments with specialists, imaging, rehabilitation services, physical therapy and any/all other facilities the provider recommends for patient care.
  • Serves as a referral resource for patients, clinical and front office personnel should a patient call or be present within the office.
  • Handles information requests, including reviewing files and records, answering inquiries, and responding to incoming work requests.
  • Performs administrative or clerical duties as assigned, including filing, reception, scheduling, data entry, and patient registration.
  • Greets visitors and communicates with patients and providers.
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