Referral Coordinator

Fourth Street Clinic • Salt Lake City, UT

3d • $19 - $21

About The Position

The Referral Coordinator is a vital member of the Fourth Street Clinic team, responsible for managing medical referrals and supporting patient-centered care coordination. The role ensures patients receive timely access to specialized, resource-intensive services and facilitates follow-up care in the clinic. The Referral Coordinator collaborates closely with medical providers, behavioral health staff, and front desk teams to coordinate appointments, track referrals, and connect patients with necessary resources.

The role is suited to someone passionate about serving vulnerable populations and providing compassionate, trauma-informed care; with strong communication and interpersonal skills; able to manage multiple referrals and follow-up tasks in a fast-paced environment; detail-oriented in maintaining patient records and tracking systems; and able to problem-solve and advocate for patients navigating complex healthcare and social-service systems.

Requirements

• Relevant experience working with underserved or vulnerable populations.
• Strong communication, interpersonal, and organizational skills.
• Ability to multitask, prioritize, and manage workflows effectively.
• Ability to take constructive feedback and work independently and collaboratively.
• Skill in writing and documenting detailed patient information.

Nice To Haves

• Bilingual in Spanish.
• Experience with EPIC or other electronic medical records (EMR) systems.
• College education (associate degree or higher), or relevant experience in social services, psychology, case management, or direct patient care.

Responsibilities

• Collaborate with medical providers, behavioral health staff, and front desk teams to manage patient referrals.
• Schedule and track internal and community referrals, including following up on appointments.
• Review patient records from outside clinics and hospitals, including results, imaging, and other medical documentation.
• Connect with patients in the clinic or by phone to coordinate appointments, transportation, or other needs.
• Verify insurance eligibility and refer uninsured patients to community resources.
• Manage voucher programs, including DI vouchers, cab vouchers, bus passes, and other patient support programs.
• Assist with applications and placement for Skilled Nursing Facilities, Hospice Care, and Respite Care programs.
• Acquire durable medical equipment, oxygen, or other necessary medical devices through insurance or charitable resources.
• Maintain accurate tracking sheets and patient documentation to support continuity of care.

Benefits

• 100% of the premium for individual health insurance.
• Affordable dental and vision coverage.
• Health Savings Account (HSA) with company match each payroll.
• Company-paid life and long-term disability insurance.
• 3% employer contribution to 401(k), plus dollar-for-dollar match of employee contributions up to 2%.
• Generous paid time off starting at 3 weeks per year for full-time employees.
• 13 paid holidays, plus 2 personal holidays and 2 wellness days per year.
• Tuition reimbursement.
• Employee Assistance programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed