Referral Clerk

Wellness Pointe•Longview, TX
•Onsite

About The Position

In this position the referral clerk schedules referral appointments for patients and fulfills requests for information on physicians and services. Maintain patient referral log in line with Physician's direction/ track and maintain patient appointment follow-through. Ensure referral and booking management is carried out in agreement with company rules and regulations. Schedules referral appointments for patients and fulfills requests for information on physicians and services. Carries out other duties as assigned.

Requirements

  • Minimum of a High school diploma or equivalent.
  • Previous Windows experience required to master proprietary software for scheduling and database management.
  • Previous administrative experience to include data entry, Word, Excel, Outlook, and Internet skills.
  • Energetic, forward-thinking and creative individual with high ethical standards and an appropriate professional image.
  • The ability to work independently and effectively under pressure.
  • Demonstrated human relation and effective communication skills also required.
  • Superior organizational and problem solving skills
  • Requires sitting, standing and walking for extensive periods of time.
  • The employee frequently is required to reach with hands and arms.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
  • Ability to work with a moderate noise level in the work environment is required.
  • The occupant may at times lift, and/or move objects up to 30 pounds.
  • Requires a valid Texas Drivers License, appropriate driving record and auto liability insurance that meets the minimum required by State of Texas statute.

Nice To Haves

  • Minimum 2 years related medical office experience
  • Spanish speaking preferred

Responsibilities

  • Schedules referral appointments for patients and fulfills requests for information on physicians and services.
  • Maintain patient referral log in line with Physician's direction/ track and maintain patient appointment follow-through.
  • Ensure referral and booking management is carried out in agreement with company rules and regulations.
  • Carries out other duties as assigned.
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