Referral Clerk / Medical Assistant - OSSO Spine & Pain Management

The Physicians' GroupOklahoma City, OK
Onsite

About The Position

Full Time Medical Assistant with referral/authorization experience needed to manage inbound and outbound referrals for busy pain management practice in South OKC. The Referral Clerk/Medical Assistant will receive and triage referrals from physicians and their offices. Accurately gather all required intake documentation. Perform insurance verification, process referrals and re-certification functions on scheduled procedures. Serve as the point of contact for patients and referring providers during the intake process. Maintain detailed records and documentation for each referral in accordance with internal compliance standards.

Requirements

  • Strong understanding of healthcare workflows, especially the intake and referral process.
  • Excellent written and verbal communication skills.
  • Referral/authorization experience required.
  • Ability to manage multiple tasks in a fast-paced, team-oriented environment.
  • High School Diploma or equivalent required (GED)

Responsibilities

  • Receive and triage referrals from physicians and their offices.
  • Accurately gather all required intake documentation.
  • Perform insurance verification, process referrals and re-certification functions on scheduled procedures.
  • Serve as the point of contact for patients and referring providers during the intake process.
  • Maintain detailed records and documentation for each referral in accordance with internal compliance standards.

Benefits

  • Medical, dental, vision, and prescription coverage
  • Life and AD&D coverage
  • Availability of short- and long-term disability
  • Flexible financial benefits including FSAs, HSAs, and Daycare FSA.
  • 401(k) and access to retirement planning
  • Employee Assistance Program (EAP)
  • Paid holidays and vacation
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