Referral & Authorization Coordinator

TEKsystems • Chula Vista, CA

3d • $25 - $25 • Onsite

About The Position

We are seeking a detail-oriented Referral & Authorization Coordinator to manage authorizations and referrals across multiple insurance plans. This role ensures timely care coordination, accurate documentation, and excellent patient communication.

Requirements

• 1+ year of healthcare experience (referrals, front/back office, or authorizations)
• Knowledge of insurance plans and eligibility guidelines
• 2+ years of customer service experience
• Fluent in English & Spanish (required)
• Typing speed of 35+ WPM
• High School Diploma or GED

Responsibilities

• Process and track authorization requests, ensuring accuracy and completeness
• Secure approvals from insurance providers via phone, email, or fax
• Coordinate specialty appointments, diagnostics, DME, and other services
• Follow up on outstanding documentation to prevent delays in care
• Communicate authorization status and resolve patient inquiries
• Maintain referral records, verify appointment completion, and obtain clinical documentation
• Use multiple systems to schedule, track, and manage referrals
• Meet deadlines and maintain professional, patient-focused communication

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED