Reference Desk Research Assistant for School of Law Library

Liberty University•Lynchburg, VA

10d•Onsite

About The Position

The principal role of the Reference Desk Research Assistant is to provide excellent research services to the law school’s students and faculty. This is a position that demands legal research skills, a customer-service mindset, and a high level of professionalism. This position primarily reports to the Associate Librarian for Public Services and the library’s Access Services Coordinator/Supervisor(s).

Requirements

Current enrollment in Liberty University School of Law is required.
One year of law school experience is required.
Ability to effectively communicate both verbally and in writing to convey clear, well-articulated information.
Ability to understand, speak, and write English in order to convey messages and correspond in an articulate and professional manner.
Possess public communication skills that allow professional representation of Liberty University.
Strong organizational skills.
Basic computer skills and familiarity with Microsoft 365.
Ability to work independently and exercise good judgment and discretion.
Promptness and reliability to follow scheduled hours.
Ability to maintain an attitude of courtesy, respect, and tact when dealing with others.
Ability to read call number labels quickly and accurately.
Ability to use Lexis, Westlaw, Bloomberg, HeinOnline, and other library databases proficiently. Basic understanding is acceptable and further training will be provided.
Ability to use simple marketing tools such as Canva or Adobe Photoshop. Basic understanding of marketing concepts is acceptable and further training will be provided.
Ability to conform to job guidelines that differentiate reference work from improper peer collaboration.
Intuitively able to reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature.

Nice To Haves

Grade point average of 3.0 or above is preferred.
A grade of B- or higher in LAW 527: Legal Research Intensive is preferred.
Federal Work Study status is preferred
Previous customer service experience preferred.
Some knowledge of the Library of Congress classification and call number system preferred.

Responsibilities

Provides excellent customer service by answering basic legal research questions from faculty and students.
Maintains the library’s reference section by reshelving and shifting books, reading reference shelves, updating legal reference texts, and cleaning.
Aids the Associate Librarian for Public Services in upkeeping library LibGuides related to legal research and artificial intelligence.
Prepares library spaces for reference outreach events such as tabling and workshops.
Assists the Associate Librarian for Public Services by creating marketing materials to advertise library databases, services, and collections.
Completes special projects assigned by the Associate Librarian for Public Services or Access Services Coordinator/Supervisor(s).
Contributes to the annual preparation for and execution of the 1L Legal Research Intensive.
Keeps a vigilant posture while staffing the Reference Desk to identify patrons who may need assistance.
Demonstrates the ability to work in and with diverse populations, supporting an inclusive environment.
Complies with the Liberty University School of Law business casual dress code.
Strictly adheres to Liberty University policies, representing the University in an exemplary manner.
Works effectively as a team member, embracing and fostering LU’s Christian model and Mission – Training Champions for Christ.