Reentry Housing Specialist

Hope Solutions•Pleasant Hill, CA

9d•Hybrid

About The Position

Hope Solutions, founded in 1991, is a non-profit agency dedicated to providing permanent housing and support services to homeless or at-risk families and individuals in Contra Costa County. We envision a world where everyone has a home and community support to live with dignity. Our mission is to heal the effects of poverty and homelessness by offering permanent housing and vital support services to vulnerable populations. We are seeking passionate, mission-driven individuals to join our team and help advance our vision.

Requirements

Knowledge of and belief in "Housing First" philosophy and strategies.
Passion for and demonstrated experience successfully supporting vulnerable populations, especially homeless clients with mental disabilities.
BA degree in social work or related field; equivalent experience will be considered.
Minimum of two years’ experience in the human service field, preferably with housing retention barriers such as substance abuse, mental health, and/or income challenges.
Knowledge or willingness to learn HUD requirements, including tenant certifications and/or experience working with HUD-funded properties.
Outstanding written and verbal communication skills.
Computer proficiency in the use of Microsoft and database applications.
Must have an operational vehicle, auto insurance, valid California driver’s license, and be willing to drive for work.
Must pass LiveScan screening and TB test.
Ability to make home visits to consumers who live on second or third-floor apartments (without elevators) and will need to be able to climb stairs.
Ability to accompany consumers on walks to local resources (grocery store, childcare, parks) up to ½ mile in distance.
Ability to work in a desk setting for up to 3 hours at a time to make calls to consumers, research resources on the internet, and collaborate with community providers with calls/emails.
Ability to drive an automobile and transport oneself and consumers to appointments or meet at consumer homes, including driving at night.

Nice To Haves

Bi-lingual in English/Spanish preferred.

Responsibilities

Meet with identified clients to complete housing needs assessments and create plans for obtaining safe, sustainable housing.
Assist clients with "document readiness" (gathering and maintaining verification documents required for housing applications).
Research and identify housing opportunities for clients as requested or needed.
Assist clients in identifying and seeking desirable, appropriate housing options and mitigating screening barriers.
Provide applicants with housing-related resources necessary to obtain and sustain housing placement, including information regarding tenant/landlord rights and responsibilities.
Partner with Department staff and other community partners as needed to ensure coordination of care.
Drive to meet with prospective landlords, complete housing applications, and inspect potential units on an as-needed basis.
Apply knowledge of residential leases to educate clients regarding their rights and responsibilities.
Work with community partners to assess housing barriers and the needs of clients experiencing homelessness who are eligible for services.
Maintain key relationships with community service providers, Probation referral sources, and Coordinated Entry programs.
Develop outreach and marketing strategies to identify landlords and build housing inventory.
Present to interested parties: target audiences will vary but may include faith communities, rental associations, board and care facilities, elected officials, and property management companies.
In partnership with Hope Solutions, brokered housing and property management staff collaborate regarding shared housing resources.
Provide mediation and advocacy with landlords on clients’ behalf to assist with obtaining and/or maintaining housing.
Create and maintain consistent verbal and written communication channels between collaborating parties (i.e., tenant, landlord, referral sources, service agencies, debtors, and creditors).
Be aware of and understand, respect, and adapt to cultural and identity-based differences within group environments appropriately and effectively.
Demonstrate knowledge of and commitment to concepts and issues tied to social justice and housing justice.
Foster and reinforce an environment that values unique experiences, cultures, personal humility, authenticity, backgrounds, and goals.
Participate in and complete the new employee onboarding process, which includes reading and discussing a short chapter in the book, The Color of Law.
Professionally represent Hope Solutions in all circumstances.
Comply with all legal/ethical professional guidelines for maintaining consumer confidentiality, adhering to HIPAA guidelines, protecting consumer rights, advocating on consumers’ behalf, and assuring consumer safety.
Comply with all local, state, and federal regulations and Hope Solutions policies and procedures.
Complete required administrative paperwork and reports in a timely and accurate manner.
Attend all required meetings, including but not limited to Hope Solutions staff meetings, team meetings, consumer case conferences, and linkage meetings with other agencies.
Complete required personnel-related paperwork and complete expenditure reports for food supplies, petty cash expenses, and/or mileage in a timely and accurate manner.
Document all services provided in a timely manner.
Assist with data generation for reports and funding applications as needed.
Perform other duties and responsibilities as assigned.
On-call, after-hours, and backup work may be required.