REDCap Administrator

UT Southwestern Medical Center • Dallas, TX

3d

About The Position

The REDCap Administrator will be responsible for the administration, support, and optimization of the REDCap platform. This role will also provide backup support for Box administration to support secure file storage and collaboration needs across the organization.

Requirements

• Bachelor's Degree in business administration, computer science, information systems, or related field.
• 3 years progressively responsible business systems and/or Information Technology project experience, with exposure to systems or project development and testing, installation, and training.
• Applicants without the stated degree, but with significant additional Information Technology systems and project experience, may be considered.

Nice To Haves

• Experience administering REDCap in a research or healthcare environment
• Familiarity with Box or similar file-sharing platforms
• Strong understanding of data governance, security, and compliance requirements
• Ability to translate user needs into technical solutions
• Strong problem-solving, communication, and organizational skills
• Experience working with cross-functional teams and stakeholders
• Knowledge of clinical research workflows and systems is a plus

Responsibilities

• Administer and support the REDCap platform, including user access, project setup, and troubleshooting
• Collaborate with research and operational teams to design and optimize REDCap projects and workflows
• Ensure compliance with institutional policies, data governance, and regulatory requirements (e.g., HIPAA, 21 CFR Part 11)
• Provide training and guidance to users on REDCap functionality and best practices
• Monitor system performance, upgrades, and enhancements
• Provide backup support for Box administration, including user access, and file transfer management
• Assist in documentation, process improvements, and system integrations
• Collects and interprets specifications required to develop new, and revise existing, software applications.
• Assists managers with development and implementation of operational plans for new and existing business applications, including preparation of user specifications.
• Coordinates testing of new applications and changes to existing applications to ensure integrity and quality of data while providing and/or assisting in training of system users.
• Compiles complete, concise, and comprehensive policies and operation procedures to assist in communicating Information Resources issues to applicable management staff.
• Assists in development of new administrative procedures required, utilizing new functionality resulting from system changes.
• Assists in developing and implementing business Information Resources strategies to improve operational processing and productivity.
• Responsible for monitoring development of specifications and establishing priorities for accomplishing design and testing of various projects.
• Reviews, develops, recommends, and implements activities related to assigned activity, program, or function.
• Maintains and tracks accounts assigned to projects or programs.
• Performs other duties as assigned.

Benefits

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100%25 coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level