Recruitment & HR Support Specialist

Ahola • Brecksville, OH

2d

About The Position

The Recruitment & HR Support Specialist provides administrative and operational support across human resources and recruiting functions for external clients and the ProActive HR team. This role assists with talent acquisition, onboarding, employee relations support, HR compliance, documentation, reporting, and day-to-day HR administration. The ideal candidate is highly organized, detail-oriented, customer-focused, and able to manage multiple priorities while maintaining confidentiality.

Requirements

• Associate's degree in Human Resources, Business Administration, or related field preferred.
• 2+ years of HR, recruiting, administrative, or customer service experience preferred.
• Knowledge of employment laws, HR practices, and recruiting processes preferred.
• Experience with HRIS, ATS, Microsoft Office, and related systems.
• Strong interpersonal and client service skills with the ability to interact professionally at all levels
• Ability to build and maintain effective client relationships
• Excellent organizational skills with strong attention to detail
• Strong time management skills with the ability to meet deadlines in a fast-paced environment
• Proficient in Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint)
• Ability to work independently and collaboratively as part of a team
• Resourceful and solution-oriented with the ability to think creatively and proactively
• Able to perform effectively in a fast-paced, high-pressure environment

Responsibilities

• Provide day-to-day HR and recruitment support.
• Assist with the full recruitment lifecycle, including posting positions, screening candidates, coordinating interviews, scheduling, preparing offer letters, and maintaining applicant tracking records.
• Coordinate onboarding and offboarding activities, ensuring all required documentation is completed accurately and on time.
• Maintain employee personnel files, HRIS records, and recruitment documentation while ensuring data accuracy and confidentiality.
• Support employee benefits administration, leave requests, employment verifications, employee status changes, and other routine HR transactions.
• Prepare HR correspondence, reports, audits, and other administrative documentation as needed.
• Assist with performance management, employee engagement initiatives, policy administration, and training coordination.
• Serve as a primary point of contact for routine client HR and recruitment requests, providing timely and professional support.
• Coordinate client deliverables, onboarding activities, compliance documentation, and recruitment needs while maintaining strong client relationships.
• Monitor recruiting and HR metrics, track service requests, and identify opportunities to improve processes and efficiency.
• Escalate complex employee relations, legal, compliance, or policy matters to senior HR leadership as appropriate.
• Deliver exceptional customer service while maintaining confidentiality and exercising sound judgment in all interactions.

Benefits

• Company Paid Holidays (7 days)
• Paid Time Off (5 days)
• Accrued Tiered Vacation Time
• Paid Volunteer Time Off (3 days)
• Birthday Paid Time Off (1 day)
• Medical, Dental, and Vision
• Company-Paid Life Insurance and Short-Term Disability
• Company-Paid Employee Assistance Plan
• Monthly Employee Engagement Events
• Company-Paid Employee Store
• Fitness Reimbursement
• Semi-Annual Performance Bonuses
• 401(k) with Employer Matching Contribution
• Professional Development Reimbursement and Advancement Opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree