Recruitment Candidate Care Specialist

Korn Ferry

8d

About The Position

Korn Ferry is searching for Recruitment Candidate Care Specialists to support an exciting new client! As a Recruitment Candidate Care Specialist you will be responsible for supporting the recruiting process and guiding candidates through their application, interview and job offer journey.

Requirements

• 2+ years of volume recruiting, administrative, customer service or call center experience in a team-oriented professional environment
• 2+ years of experience working with databases and all Microsoft Office tools with proficiency in Outlook, Word, Excel and PowerPoint
• 2+ years of organizing & managing own workload with a focus on details and a sense of urgency to meet deadlines
• 2+ years of experience working in a fast-paced environment while effectively coping with change
• Superior listening, verbal and written communication skills

Responsibilities

• Building and maintaining relationships with candidates throughout the recruitment process by effectively providing responsive and proactive customer service via e-mail, live chat and telephone
• Identify candidates’ needs, clarify information, research issues and provide solutions and/or alternatives
• Answer inbound candidate calls or respond to live chats from candidates
• Follow communication and technical “scripts” to effectively resolve candidate issues
• Documenting, tracking, and maintaining records and the status of engagements/ requisitions in the applicant tracking system
• Managing advertising response rates, making decisions on where advertising should be turned on and off based on the available candidate pipeline
• Managing, reviewing and sending HR and/or recruiting-related correspondence and documents to clients and candidates
• Performing various administrative duties that support the recruiting function
• Navigating multiple systems, programs and screens at the same time

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed