Recruiting Representative

PSG Global SolutionsEl Paso, TX

About The Position

PSG Global Solutions is the world’s largest and fastest growing provider of outsourced recruiting support to the global staffing and recruiting industry. Our recruiting centers are based in the Philippines, the preferred offshore location for supporting the US and global English speaking countries. PSG combines the cost advantages of an offshore delivery model with the high-performance approach of a top-tier staffing company to deliver value to its clients. As with any high-performance business, having a strong and highly motivated team is critical to our success. PSG invests heavily in our people, as evidenced by our employee satisfaction score consistently exceeding 90% (we measure it every month).

Requirements

  • 2 years recruiting and interviewing experience in a high-volume setting required
  • Must be bilingual in English and Spanish
  • Excellent customer service skills and building rapport with employees, management and vendors
  • Excellent verbal and written communication skills
  • Must be fast learner and quick problem solver
  • Must have the ability to multi-task
  • Must have proficiency in Microsoft Office Suite of products
  • Ability to think innovatively with regard to recruiting and overall employee experience
  • Excellent attendance history is required
  • Must pass background and drug tests

Nice To Haves

  • 3 years preferred recruiting and interviewing experience in a high-volume setting
  • Previous call center experience preferred

Responsibilities

  • Attract, Source, Assess and Retain candidates for contact center roles within a multitude of industries.
  • Review and monitor employment applications for contact center employees
  • Maintain relationships with appropriate recruiting resources
  • Participate in offsite hiring events
  • Develop community partnerships to increase candidate pipeline
  • Maintain professional and accurate representation of Teleperformance to candidates
  • Pre-screen applicants, schedule and conduct interviews
  • Conduct pre-employment testing, reference checks and background checks
  • Review and audit new hire paperwork ensuring completion and accuracy
  • Communicate employment offers and orientation to new employees
  • Maintain recruiting reporting and data i.e., interview/hire ratios or resource data
  • Assist in other functions as required by supervisor
  • Thrive as a team player in a fast paced, high energy, change oriented environment
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