Recruiting & Placement Specialist: Re-Engagement

OM•Tyrone, GA

3d•$45,000 - $53,000

About The Position

The Recruiting & Placement Specialist (Re-Engagement) independently manages a portfolio of On-Ramps participants, alumni, and select short-term trip participants, guiding them toward deeper involvement in God's mission through OM. The role builds sustained relationships, conducts discernment conversations, and helps candidates progress into additional experiences, placements, and long-term service. The specialist owns the re-engagement journey for an assigned candidate portfolio and works to increase progression into additional On-Ramps, Marketplace/Core placements, and long-term service opportunities. They provide individualized discernment and next-step guidance based on candidates' SHAPE, interests, readiness, and calling, while contributing practical insight to improve participant retention and candidate experience. Working independently within approved strategy, policies, and pathways, the specialist manages a medium-to-large portfolio of varied complexity, uses judgment to tailor engagement and progression plans, and serves as a knowledgeable resource to colleagues. The position maintains substantial hands-on candidate work, including discernment, coaching, follow-up, and progression planning. Success is measured by candidate progression, coaching quality, retention, accurate pipeline management, and movement into further experiences, placements, and long-term service.

Requirements

Bachelor's degree or equivalent experience.
Demonstrated success managing relationships and progressing individuals through a defined journey.
Strong coaching, listening, and communication skills.
Strong attention to detail, organization, and consistent follow-through.
Ability to manage a substantial candidate pipeline with high tenacity.
Ability to work independently within approved strategy, policies, and pathways.
Willingness to undertake some domestic and international travel.
Ability to use a personal computer and peripherals, network systems, standard and customized software applications and tools, and usual office equipment.

Nice To Haves

2–5 years of relevant experience in recruiting, sales, customer success, alumni engagement, ministry leadership, coaching, or relationship management is preferred.
Significant international or cross-cultural experience is preferred.
Relational connector who builds trust and maintains long-term relationships.
Customer-service mindset and desire to help individuals flourish.
Passion for mobilizing people into God's mission and helping individuals discern their next faithful step.
Enthusiastic advocate for OM's mission and mobilization journey.

Responsibilities

Develop and execute engagement plans for assigned participant segments.
Conduct in-depth follow-up, assessment, and discernment conversations.
Identify candidates with longer-term potential and create individualized next-step plans.
Maintain ongoing communication through personal outreach, digital communication, events, and strategic touchpoints.
Build sustained relationships with alumni and program participants.
Coordinate candidate handoffs across On-Ramps, Candidate Success Coaching, Recruiting & Placement, Marketing, and Mobilization.
Act as a knowledgeable liaison between candidates and OM staff.
Represent OM USA at selected events, conferences, retreats, and alumni gatherings.
Guide participants through discernment and decision-making regarding future involvement.
Connect candidates to appropriate experiences, placements, coaching, and training.
Facilitate warm handoffs and follow through until ownership is clearly transferred.
Identify and help remove common barriers that prevent candidate progression.
Maintain accurate CRM records and independently manage workflows, follow-up schedules, and candidate pools.
Provide regular reports on engagement, progression, retention, and referrals.
Analyze assigned portfolio trends and recommend practical improvements.
Share candidate stories and insights that strengthen the mobilization pathway.
Participate in team events focused on prayer, fellowship, training, and development.
Contribute to task forces or working groups that support cross-department collaboration, as determined with the supervisor.
Model the culture and values of OM USA.
Travel domestically and internationally as required.