Recruiting Operations Lead

Reflection • New York, NY

1d • Onsite

About The Position

We’re looking for a Recruiting Operations Lead who doesn’t just keep the trains running — they rebuild the tracks. This person owns the systems, processes, and infrastructure that make our hiring engine work. They’re part strategist, part project manager, part candidate experience owner, and fully committed to making recruiting feel seamless from the inside out.
This isn’t a “set it and forget it” role. You’ll be hands-on — building workflows in Ashby, coordinating interviews, greeting candidates, and driving projects from idea to execution with zero hand-holding. You bring intensity, ownership, and a bias for action.

Requirements

• 3+ years of experience in recruiting operations, recruiting coordination, or a combined role
• Hands-on experience with Ashby (building workflows, managing pipelines, reporting) preferred
• Strong project management skills with a track record of driving initiatives independently
• Experience owning interview scheduling and candidate-facing coordination
• Highly organized with sharp attention to detail and strong follow-through
• Based in or able to commute to New York for on-site candidate hosting
• Comfortable working in a fast-paced environment where priorities shift and scrappiness matters

Nice To Haves

• Experience with reporting and analytics in Ashby, familiarity with other ATS platforms, and comfort working cross-functionally with People, Finance, or IT teams.
• Bonus if you’ve built rec ops processes from scratch or scaled them through a period of growth.

Responsibilities

• You’ll own and optimize our recruiting operations stack, with Ashby as the backbone — pipeline reporting, workflow automation, interview scheduling infrastructure, and data integrity.
• You’ll also own recruiting coordination and the end-to-end candidate experience. That means managing complex scheduling across time zones, greeting candidates on-site, preparing interviewer prep docs and scorecards, and making sure every touchpoint — from first outreach to offer close — is tight, professional, and human. You’re the reason interviews run on time and candidates leave impressed.
• Beyond the day-to-day, you’ll lead process improvement projects: auditing our hiring funnel, identifying bottlenecks, building dashboards, rolling out new tools, and partnering with recruiters and hiring managers to make the whole system better. You’ll be the person the team turns to when something needs to get figured out — and fast.

Benefits

• Top-tier compensation: Salary and equity structured to recognize and retain the best talent globally.
• Health & wellness: Comprehensive medical, dental, vision, life, and disability insurance.
• Life & family: Fully paid parental leave for all new parents, including adoptive and surrogate journeys. Financial support for family planning.
• Benefits & balance: paid time off when you need it, relocation support, and more perks that optimize your time.
• Opportunities to connect with teammates: lunch and dinner are provided daily. We have regular off-sites and team celebrations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed