Recruiting Operations

Profound•New York, NY

1d•Onsite

About The Position

Profound is an AI company focused on helping businesses understand and control their AI presence, building AI agents for marketers. The company has rapidly scaled from Seed to Series C in 15 months, now serving approximately 10% of the Fortune 500. Profound is undergoing significant growth, aiming to expand from 90 to 400 employees by the end of the year. As the first Recruiting Operations hire, this role is critical for establishing the foundational systems, processes, and data infrastructure necessary to support hiring at this scale. The individual will function as a process architect, data analyst, and liaison to hiring managers, tasked with creating an efficient recruiting machine that empowers recruiters and prepares hiring managers, directly influencing the scalability of the recruiting function.

Requirements

Systems thinker who finds broken processes interesting and instinctively works to map and fix them
Analytical and data-driven, able to build dashboards and translate recruiting data into actionable recommendations
Familiar with modern ATS platforms and able to configure and optimize them, not just use them
Strong communicator who can run enablement sessions and earn trust from hiring managers across functions
Highly organized and able to manage multiple roles, recruiters, and workflows without losing track of details
Comfortable building from zero and excited by the lack of existing playbooks
High agency operator who identifies what needs to happen and executes without waiting for direction

Responsibilities

Own Profound’s ATS end to end, including pipeline configuration, stage definitions, scorecards, automations, and integrations with scheduling and sourcing tools, and be the person everyone comes to when something is not working
Audit the full hiring process across every function, mapping where candidates are moving fast, where they are stalling, and where we are losing people we should not, then fix it
Build and maintain a recruiting metrics dashboard that tracks time to hire, pipeline conversion by stage, source quality, and offer acceptance rates, and surface insights that drive decisions
Design and run hiring manager enablement, including structured intake templates, interview guides, and scorecards that turn hiring managers into force multipliers
Set SLAs across the recruiting process, including response times, feedback timelines, and stage duration expectations, and hold teams accountable to them
Build documentation and playbooks that allow the recruiting function to scale, covering everything from role kickoff to debrief to offer close
Manage the recruiting tech stack beyond the ATS, including scheduling tools, sourcing platforms, and LinkedIn Recruiter, ensuring we get full value from each system
Partner with Finance and People Ops on headcount planning and req tracking to ensure approved hiring plans move through the pipeline on schedule