Recreational Sports and Fitness Manager on Duty (Student)

American University•Washington, DC

7d•Onsite

About The Position

This position is available only to enrolled American University students. The Recreational Sports and Fitness Manager on Duty is a highly visible job that requires a mature, responsible individual, with experience in fitness facility operations. The MOD is responsible for the daily operations of the fitness centers and supervision of all on-duty staff. Candidates must be available to work opening shifts (starting at 5:45am), closing shifts (ending at 12:15am), and must also be available to work weekends shifts. Hours will vary depending on the academic schedule each semester.

Requirements

Must be an enrolled American University student.
Mature and responsible individual.
Experience in fitness facility operations.
Available to work opening shifts (starting at 5:45am).
Available to work closing shifts (ending at 12:15am).
Available to work weekend shifts.
Maintain CPR/AED and First Aid certification.

Responsibilities

Serve as the fitness center’s main point of contact during assigned shifts.
Provide exceptional, proactive customer service to all customers using the fitness center.
Supervise all on-duty fitness center staff, ensuring completion of their job responsibilities.
Assist fitness center staff, when needed, in completing their job responsibilities.
Respond to membership questions and process new member transactions.
Conduct all point of sales and financial transactions.
Conduct and submit headcounts every hour.
Monitor facility and lead the education and enforcement of all facility policies and procedures.
Ensure that facility & equipment is clean and working correctly. Troubleshoot, fix, report, and/or document anything that is not working.
Ensure facility is fully staffed and lead efforts to secure substitute employees during emergency situations.
Accurately and thoroughly complete End of Shift reports and send them out to the correct pro-staff at closing.
Accurately and thoroughly complete accident, incident, equipment maintenance, and headcount reports, when appropriate.
Serve as the lead responder during all facility emergencies and incidents.
Attend all required meetings and trainings.
Maintain CPR/AED and First Aid certification.
Stay current on all RecFit policies, processes, and procedures.
Serve as a leader and role model to all members of the RecFit team.
Additional tasks as assigned (not limited to other position responsibilities).