Recreational Program Coordinator (2026-164-CC)

WoodGreen Community Services•Toronto, ON

62d•$54,098 - $55,202•Onsite

About The Position

The Recreational Program Coordinator is responsible for developing, organizing, facilitating, and evaluating social, recreational, and educational programs that promote wellness among senior tenants. The role includes assessing emerging client needs to develop new initiatives, supervising students and volunteers to strengthen program delivery, and providing administrative support to ensure high‑quality service. Additionally, the Coordinator assists the Manager in developing policies and procedures that enhance program effectiveness and support the continuous improvement of service delivery systems.

Requirements

Bachelor-level degree or Social Service Worker with 5+ years’ experience creating and facilitating programming
5+ years of related experience working with adults/seniors, homeless individuals with mental health/substance use issues
Demonstrated experience supporting adults/seniors with mental health, substance use, housing needs, etc.

Nice To Haves

Proven ability to lead, develop and facilitate programming
Strong assessment skills.
Demonstrated ability to develop, implement and evaluate client/tenant needs
Demonstrated interpersonal skills.
Excellent verbal and written communications skills.
Demonstrated information and referral skills; and ability to effectively link client to supportive services where necessary
Self-directed and independent, but also experienced in working effectively as a member of team
Proven ability to minimize barriers through appropriately designed and managed service delivery
Ability to work from a client-centered approach
Comprehensive understanding and knowledge of the health sector and its related services
Excellent knowledge of community resources
Demonstrated ability to follow policies, procedures, and adhere to legislation.
Well grounded; good boundary setting skills
Travel may be required while on shift – community building/partnership meetings
A thorough understanding of clinical practices and care models.
Ability to exercise good judgment, flexibility, and contribute to the effective functioning of a clients
Strong leadership skills
Proven ability to facilitate presentations and workshops.
Applied computer skills (MS word, excel, and Internet).
Ability to use case management software is an asset (Pirouette).
Ability to work weekends & statutory holidays on an exceptional basis, where and if applicable
Might work in environments where clients use substances.
Might work in environments wherein clients have incontinence issues.
Clients may exhibit responsive behaviours including profanities and expletives.
Able to lift 40lbs.

Responsibilities

Plan, build, organize & facilitate onsite activities onsite staff and external partners
Engage with tenants to complete an interest assessment of what types of programming tenants would be interested in partaking in
Assess, develop, and build healthy and engaging program spaces
Facilitate skill-building, healthy living and fun workshops for participants.
Create a calendar of planned monthly programming while liaising with external parties and supporting staff with the development and co/facilitation of daily/weekly workshops & activities
Create a participant intake pathway & marketing materials to inform tenants and get them excited
Create & implement monthly/quarterly Pre & Post-program surveys
Interact with individuals in person, providing emotional support, and feedback to case managers/counsellors and encouraging participation in programs.
Work with the case manager to carry out goals and expectations of the care plan and complete daily needs assessments to determine appropriate programming for participants
Monitor clients, identify additional needs and mitigate risks
Identify participants who may be interested in becoming peer helpers
Collaborate with the community and build partnerships to bring in new programming
Work collaboratively with community partners including mental health, substance use, geriatric crisis and mental health and justice, to maximize support of client and help create pathways to recovery goals
Ensure that anti-oppression, community development, and harm reduction principles are achieved in the program
Carries out additional duties as identified from time to time by Management.
Take part in team and unit meetings
Participate in ongoing training and education
Participate in regular supervisory sessions and annual performance appraisals
Help to create a healthy and motivating work environment
Recognize that the programs, staffing model, and job description may be reviewed after the first year of operation and the position/ responsibilities may need to change following that review
Document client interactions on provided software
Collect, input and extract statistical information using provided software
Be prepared to work in environments where they might be pest control and hoarding issues
Be prepared to work in environments where there may be death and dying
Be prepared to work in environments where there may be drug use