Recreation Superintendent

City of McKinney•Tx 75069, TX

5d•Onsite

About The Position

Under general supervision, the Recreation Superintendent is responsible for managing an assigned portion of the Parks and Recreation Department through effective supervision, planning, coordination and evaluation. The scope of services includes setting a direction for the division and developing policies and procedures to ensure effective and efficient operations for facilities and program areas.

Requirements

Bachelor’s degree in Recreation Administration/Programming/Management or closely related field, supplemented by a minimum of five (5) years of progressive management/supervisory experience in a recreation setting.
Must pass a drug screen and background check.
Must have Class C Texas Driver’s License

Nice To Haves

Park and Recreational Professional Certification
Pool Operator or Aquatic Facility Operator Certification

Responsibilities

Supervises personnel including instructing; assigning, reviewing, and planning work of others; monitoring standards; coordinating activities; allocating personnel; and recommending employee transfers, promotions, and salary increases as appropriate.
Provides superior recreation programs, services, and facilities to the public in accordance with city and departmental goals and objectives.
Evaluates and analyzes the effectiveness of recreation programs, services and facilities and identifies and implements ways to improve processes, procedures, and effective use of resources.
Establishes, monitors, and evaluates departmental performance metrics.
Collaborates with assigned staff to write, evaluate, and revise policies and procedures for use of the Recreation division.
Manages the asset repair and replacement schedule of assigned facilities.
Establishes, coordinates, and monitors professional service contracts and facility use agreements.
Monitors departmental budgets, including forecasting revenues and expenditures, controlling costs, analyzing financial performance, and ensuring resources are allocated efficiently to support programs, services, and strategic priorities.
Coordinates, schedules, and evaluates comprehensive recreation programming.
Oversees and evaluates facilities to ensure high-quality customer experience and member retention, including monitoring service delivery standards, resolving member concerns, analyzing feedback and usage trends, and implementing improvements.
Evaluates and manages recreation software systems to ensure they effectively support member needs and staff operations, including monitoring system performance, gathering user feedback, coordinating updates or enhancements, and working with vendors or IT to resolve issues and improve functionality.
Ensures compliance with national accreditation standards and lead continuous improvement efforts to maintain accreditation status and uphold industry best practices
Recommends and evaluates rental fee structure, policies, and procedures and optimizes use of space.
Investigates, addresses, and resolves citizen complaints and concerns.
Requires travel via city vehicle to various facilities.
Comply with all written City policies and procedures.
Adhere to assigned work schedule as outlined in City and department attendance policies and procedures.
Perform other duties as assigned or directed.