Recreation Staff

Minnesota Discovery Center•Chisholm, MN

12h•Onsite

About The Position

Recreation Staff are responsible for checking in, obtaining waivers, demonstrating safety protocols, and transporting our guests by shuttle. They are responsible for providing educational and entertaining interpretive tours and programs both indoors and outdoors. This position will involve leading tours via kayak, mountain bike, snowshoe, and on foot throughout the property and Redhead Mountain Bike Park.

Requirements

Driver’s License required
Demonstrated experience and ability to provide consistent high-quality customer service
Strong interpersonal and oral communication skills
Ability to deliver effective verbal presentations in front of small to large-sized groups
Ability to listen to the public and be responsive to inquiries and comments
Demonstrated ability to work independently as well as collaborate and contribute positively in a team environment
Flexibility to adjust to changes in schedule and assignments
Proficient with Microsoft Office Suite point-of-sale systems, and digital file organization tools (e.g., SharePoint, Google Drive, or similar)
Ability to understand and carry out written and oral instructions
Demonstrated ability to work with a diverse public in a friendly and open manner, while conveying information or teaching

Nice To Haves

Experience working with children and/or adults in an educational environment preferred
Experience in teaching, museum interpretation, theater, storytelling or group leadership preferred
Experience with kayaking preferred

Responsibilities

Present educational programs, guide tours, facilitate activities, and provide demonstrations and presentations using multiple interpretive and teaching techniques
Receive, welcome, and orient visitors to the Minnesota Discovery Center
Administrative tasks pertaining to equipment rentals including but not limited to: checking in guests, assisting with rental and waiver paperwork
Assist in the maintenance and protection of the site’s grounds, facilities, and equipment
Study site-related materials and attend training to enhance the delivery of the site’s interpretive programs
Follow safety procedures
Shuttle guests by van or other methods to activities
Load, unload, and assist guests with kayaks, mountain bikes, canoes, snowshoes, and other equipment
Develop interpretive tours under the direction and guidance of the Education and Program Manager
Work with digital image capture equipment to create content for on-line social media platforms and virtual tours
Teach proper etiquette, safety, and technique with bikes and kayaks/canoes, and other equipment
Maintain cleanliness of shuttle, trailer, and equipment
Other related duties as assigned