Recreation Specialist – Community Center

City of Eden Prairie•Eden Prairie, MN

10h•$33 - $41•Onsite

About The Position

The Recreation Specialist – Community Center supports the Community Center by welcoming and assisting customers to ensure all internal and external services are provided in a friendly, efficient, and effective manner. This role will provide work direction to part-time employees and ensure that staff is executing high level customer service. The primary position responsibilities are: Assists with day-to-day operations of the Community Center as part of the full-time management team to provide excellent customer service and ensure successful operations of fitness, aquatics, ice arenas, and the customer service desk at any moment as the situation requires. Supports and creates methods for park facility workflow efficiencies to benefit customers and the Community Center. Maximizes utilization of the Community Center by organizing the facility rental process such as maintaining appropriate records for rental revenue and facilities usage, orchestrating the rental collection process, providing part time staff with appropriate and timely communication of rentals, providing audio visual support for internal and external customers, and following up with customers to make their experience as positive as possible. Coordinates all facilities, park building, shelter and barn rentals, throughout the Eden Prairie parks system. Collaborates with the Parks division and Facilities division to ensure setup and cleaning support for rentals. Provide work direction for park attendants, facilitating timely information, and assisting with strategic scheduling. Facilitates building security through scheduling external and internal door opening/closing times, creates building badge access for staff and through managing the security camera database. Supports recreation supervisors and a variety of events by ensuring details are thoughtfully planned for and proactively coordinates details and logistics. While these areas are the primary focus of this position, we believe strongly in teamwork and employees will be called upon to perform a variety of duties as a part of their role with the City.

Requirements

Bachelor’s degree in a related field is required.
Minimum of one year of customer service experience or a professional level internship required.
Experience with computer technology is required.
Cardiopulmonary Resuscitation (CPR) and First Aid certifications required to obtain after starting employment.
This position requires the ability to lift/pull/push/move/carry up to 30-50 pounds occasionally.
Ability to bend/stand/reach.
Work interruptions are frequent.
Most work is performed in a normal office environment.
Occasional driving or riding is required to attend meetings or off-site activities.
Candidates must successfully complete and pass the City’s evaluation of the pre-employment process prior to their first day of employment.
Pre-employment processes for this position include professional reference checks, background check and work history verification.

Nice To Haves

Related work experience preferred.

Responsibilities

Assists with day-to-day operations of the Community Center as part of the full-time management team to provide excellent customer service and ensure successful operations of fitness, aquatics, ice arenas, and the customer service desk at any moment as the situation requires.
Supports and creates methods for park facility workflow efficiencies to benefit customers and the Community Center.
Maximizes utilization of the Community Center by organizing the facility rental process such as maintaining appropriate records for rental revenue and facilities usage, orchestrating the rental collection process, providing part time staff with appropriate and timely communication of rentals, providing audio visual support for internal and external customers, and following up with customers to make their experience as positive as possible.
Coordinates all facilities, park building, shelter and barn rentals, throughout the Eden Prairie parks system.
Collaborates with the Parks division and Facilities division to ensure setup and cleaning support for rentals.
Provide work direction for park attendants, facilitating timely information, and assisting with strategic scheduling.
Facilitates building security through scheduling external and internal door opening/closing times, creates building badge access for staff and through managing the security camera database.
Supports recreation supervisors and a variety of events by ensuring details are thoughtfully planned for and proactively coordinates details and logistics.