Recreation Specialist (Part-Time)

City of Carson•Carson, CA

5d•Onsite

About The Position

The City of Carson is seeking a detail-oriented and customer-focused Recreation Specialist. This part-time position will support the department and the public in the effective use of ActiveNet recreation management software. The ideal candidate will be comfortable learning and navigating systems, troubleshooting user issues, and providing clear, friendly guidance to both internal staff and community members. This role involves planning, organizing, and instructing special interest classes, developing and scheduling classes for various age groups, preparing reports, and potentially assisting with social media management and sports officiating. The position is limited to a maximum of 960 hours per fiscal year.

Requirements

Strong proficiency in customer service, with a proven record of assisting diverse groups of users in a helpful, patient, and solutions-driven manner.
Experience working with or supporting recreation management systems (ActiveNet experience highly desirable).
Ability to process registrations, reservations, payments, and account updates accurately while maintaining confidentiality and attention to detail.
Comfortable with problem-solving and escalating issues appropriately when necessary.
Ability to collaborate effectively with internal staff, respond to public inquiries, and maintain professionalism in fast-paced or high-volume situations.
Strong organizational skills, time-management, and the ability to prioritize tasks while supporting daily program operations.
Completion of formal education sufficient to assure the ability to read and write at the level required for successful job performance and demonstrable proficiency in an appropriate area.
Knowledge of special interest area of instruction.
Knowledge of correct English usage.
Ability to effectively communicate orally and in writing.
Ability to establish and maintain effective working relationships with others and deal tactfully with the public.

Nice To Haves

ActiveNet experience highly desirable.
Occasional weekend availability is preferred to support City events and programs.
Patient, approachable, and empathetic in customer interactions.
Tech-savvy and eager to learn new systems or processes.
Reliable, accountable, and committed to delivering high-quality service.
Adaptable and able to work both independently and as part of a team.

Responsibilities

Plans, organizes and instructs special interest classes or programs.
Develops and schedules classes for various age groups.
Prepares reports on the status of the special interest class or program as needed.
May be assigned duties as a sports official on an urgency basis.
Assist the reservations section by inputting and maintaining classes, activities, registration.
Managing the department's social media pages.