Recreation Specialist - Tennis & Pickleball I

St. George, City of•City Commons Building - St. George, UT

8d•Onsite

About The Position

Under the direction of the Tennis & Pickleball Head Pro, Recreation Manager, and City of St. George, this role involves teaching tennis and pickleball to players of all ages and skill levels through clinics and camps. Responsibilities include monitoring facilities, performing minor maintenance, managing concessions, registering players, handling cash transactions, answering phone calls, updating website and registration software, tracking clinics, assisting with tournaments, and officiating matches. The position requires working at multiple facilities within the City of St. George and involves general office and clerical duties, including customer service and conflict resolution.

Requirements

Minimum of 6 months tennis or pickleball playing experience.
CPR, First Aid, AED certification required. Must be obtained within 60 days of hire and maintained throughout employment.
Ability to understand and follow oral and written instructions.
Ability to communicate clearly and concisely, both orally and in writing.
Ability to be a good self-starter.
Ability to instruct clinics at multiple tennis and pickleball facilities within the City of St. George.
Ability to instruct junior and adults at beginner level.
Ability to work the schedule provided by the Head Tennis and Pickleball pro.
Ability to be a team player and help others on staff.
Ability to bring issues or concerns regarding players or parents to the Head Pro.
Ability to keep busy during slow times.
Ability to communicate effectively with players, parents and spectators.
Ability to handle tense situations by communicating with players, parents and spectators.
Highly motivated.
Dependable.
Customer service oriented.
Computer literate.

Responsibilities

Teach tennis/pickleball to beginner, intermediate and advanced players of all ages through clinics, camps, classes and special events.
Monitor tennis and pickleball facilities.
Perform minor maintenance on facilities.
Sell and stock concessions.
Register players for tennis and pickleball tournaments, clinics, lessons, etc.
Handle cash transactions.
Take phone calls.
Update website and registration software.
Track all clinics.
Assist with tournaments.
Referee tennis or pickleball matches, during league, or tournaments.
Organize, clean and prepare and maintain facilities and other work areas.
Provide customer service in person, over the phone or by email; answering questions and/or referring customers to appropriate staff members.
Follow money handling policies.
Resolve conflicts with the public.
Set up and take down all equipment during shifts.
Write injury reports for players that get injured during the course of the game.
Write ejection / sportsmanship reports for players, or spectators that are in violation of our sportsmanship / zero tolerance policy.
Promote and market the City of St. George tennis & pickleball program.
Keep Head Pro abreast of any concerns related to staff, programs, drop-in play, equipment, tennis and pickleball community and all aspects of both facilities.
Work camps, tournaments, leagues, clinics, special events and runs errands.
Perform other related duties as required.