Recreation Specialist, Child Watch

City Of Southlake•Southlake, TX
•Onsite

About The Position

The Recreation Specialist, Child Watch is responsible for organizing and cleaning equipment, providing high customer services with members, and enforcing fitness floor rules and regulations. Other duties include providing administrative and clerical support to the Recreation Division. This role ensures the overall safety, health, and welfare of all individuals participating in programming and using the recreation facilities and services of the City. The specialist monitors The Marq facility spaces and offsite spaces including parks and joint-use facilities. They perform tasks with care and are thorough, check work to ensure accuracy and completeness, compare final work product to what is expected to find inconsistencies or errors, and remain aware and take care of details that are easy to overlook or dismiss as insignificant. The role provides world class customer service by anticipating needs, being warm and sincere, listening with empathy, relentlessly pursuing solutions, owning the experience, and making the moment memorable with each customer. This includes greeting customers, answering the telephone, and assisting the general public, providing information on departmental and city policies and procedures, and transferring and directing inquiries to the appropriate individual or department.

Requirements

  • A High School Diploma
  • Up to two (2) years of relevant supervisory, fitness, child care and people management experience
  • Ability to remain flexible with your schedule

Nice To Haves

  • Supervisory experience is highly preferred
  • Experience working with children (6 weeks old to 9 years old) highly preferred

Responsibilities

  • Organizing and cleaning equipment
  • Providing high customer services with members
  • Enforcing fitness floor rules and regulations
  • Providing administrative and clerical support to the Recreation Division
  • Ensuring the overall safety, health, and welfare of all individuals participating in programming and using the recreation facilities and services of the City
  • Monitoring The Marq facility spaces and offsite spaces including parks and joint-use facilities
  • Greeting customers
  • Answering the telephone
  • Assisting the general public
  • Providing information on departmental and city policies and procedures
  • Transferring and directing inquiries to the appropriate individual or department

Benefits

  • Competitive pay
  • Complimentary membership to Champions Club at The Marq Southlake
  • Flexible schedules up to 28 hours per week
  • Ongoing training
  • City-provided certifications (First Aid, AED, CPR, American Red Cross Lifeguard)
  • Retirement plan with partial City contribution (PARS)
  • Employee Assistance Program
  • Free Library card
  • Early pay access available through UKG Wallet
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