Part Time Recreation Leader II - Family Services, Family Resource Centers & Community Centers

City of Anaheim (CA)•Anaheim, CA

37d

About The Position

The City of Anaheim Community Services Department is seeking Recreation Leader II's. This is a part-time position averaging 20 hours per week, however, no minimum number of hours is guaranteed. Hours may include weekends, evenings, and some holidays. One (1) year of experience performing duties comparable to a Recreation Leader I is required. Recreation Leader I is the entry-level class in the Recreation Leader Series. This position, Recreation Leader II, is the second level of the Recreation Leader Series. The following locations currently have vacancies for Recreation Leader II: Downtown Anaheim Community Center - This position provides essential support to the daily operations of the community center and serves a diverse group of facility users including programs for youth, families and senior citizens, non-profits, community-based organizations, and a variety of private rentals. Assigned staff are responsible for monitoring facility use, handling the set-up and take down of tables, chairs, and other equipment for facility user groups, and providing program, rental, and City services information. Facility set-ups for the community center range from small meetings spaces to large special events accommodating nearly 250 individuals. Must be available to work Monday through Sunday between the varying operational hours of 8:00a.m.-1:00a.m. Ideal candidate is customer service oriented, and has an energetic and outgoing personality. Family Resource Centers -Staff will provide support to the daily operations of our local Family Resource Center, and interact regularly with youth, families, and senior patrons utilizing our programs and services. Typical duties of this position include assisting customers at the front desk and by telephone, ensuring proper and safe room set-ups for facility user groups, monitoring facility use, and providing support to the implementation of Human Services programs, services, and special events. Must be available to work at varied locations Monday through Sunday between the operational hours of 8:00a.m.-10:00p.m., but may vary depending on special events and private rentals. DISTINGUISHING CHARACTERISTICS: This is the full journey-level class in the Recreation Leader series. This position requires a specific knowledge of and interest in sports, arts and crafts, education, leisure activities for youth and/or adults, and or community center and facility maintenance and operations. This class is distinguished from the Program Specialist in that the latter is responsible for all program planning, staff supervision, and administration for a particular recreational program area. An employee may be promoted from Recreation Leader I to Recreation Leader II without qualifying through the competitive process. Placement within the series is subject to department needs and an incumbent's qualifications.

Requirements

Experience: One year of experience performing duties comparable to a Recreation Leader I in the program to which assigned.
Knowledge of: Basic principles of employee and volunteer supervision and training.
Knowledge of: Principles, practices, and service delivery needs related to the program area(s) to which assigned.
Knowledge of: Procedures for planning, implementing, and maintaining a variety of recreation and leisure activities and programs; recreational, cultural, age-specific, and social needs of the community.
Knowledge of: Applicable Federal, State, and local laws, regulations, codes, and guidelines related to the program area and facilities to which assigned.
Knowledge of: Recreation site management and oversight.
Knowledge of: Safety principles and practices, including basic first aid and adult and/or child cardiopulmonary resuscitation (CPR) methods; applicable safety precautions and procedures related to the program area(s) and facilities to which assigned.
Knowledge of: Principles and practices of basic public relations techniques.
Knowledge of: Principles and procedures of record keeping, cash handling, and report preparation.
Knowledge of: Business arithmetic and statistical techniques.
Knowledge of: Modern office practices, methods, computer equipment and computer applications.
Knowledge of: English usage, spelling, vocabulary, grammar, and punctuation.
Knowledge of: Techniques for effectively dealing with individuals of various ages, various socio-economic and ethnic groups, and effectively representing the City in contacts with the public.
Knowledge of: Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors and City staff.
Ability to: Plan, oversee, implement, and coordinate assigned recreation program operations and activities, as well as staff, contractors, and volunteers.
Ability to: Plan and prepare recreation activities, reports, and other related program materials.
Ability to: Understand the organization and operation of recreation programs and facilities necessary to assume assigned responsibilities.
Ability to: Interpret, apply, explain, and ensure compliance with applicable Federal, State, and local policies, procedures, laws, and regulations.
Ability to: Work independently while supervising facilities and user groups.
Ability to: Deescalate conflict.
Ability to: Understand, interpret, and apply facility use policies and procedures.
Ability to: Provide courteous assistance to facility patrons.
Ability to: Lift and move tables and chairs and arranging facilities for community events and/or meetings.
Ability to: Handle rescues, medical emergencies and injuries in a calm and effective manner, including providing basic first aid and adult and/or child cardiopulmonary resuscitation (CPR).
Ability to: Maintain facilities and equipment in a clean, safe, and secure manner.
Ability to: Operate modern office equipment including computer equipment and software programs.
Ability to: Maintain accurate logs, records, and basic written records of work performed.
Ability to: Use English effectively to communicate in person, over the telephone, and in writing.
Ability to: Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
Ability to: Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work.
License/Certification Required: Certain positions may require possession of a valid California Driver's License by date of appointment.
License/Certification Required: Positions assigned to certain programs may also require CPR certification.
License/Certification Required: Must be able to obtain a work permit prior to appointment if under the age of 18.
Note: Possession of a current (less than two years) tuberculosis clearance slip by date of appointment. Fingerprinting at the time of hire is a state-mandated requirement for all employees having direct contact with minors.

Responsibilities

Monitor facility use; troubleshoot participant and facility users concerns; ensure facility set-ups are safe, properly set-up, and meet the facility user needs.
Maintain a safe program environment for participants, facility users, and staff; care and maintain all equipment issued; inform supervisor when there are hazards or when equipment needs replacing.
Prepare facilities, including sports fields, youth care centers, and community centers, for programs and services; clean up facility at conclusion of event, rental, or program.
Communicate with parents and school site staff regarding programs.
Plan, organize, implement, lead, and assist in one or more recreation program, activities, and/or systems at one or multiple sites; plan, evaluate, and schedule programs.
Provide direction to Recreation Leader I's and other part-time staff and volunteers; assign tasks and duties and monitor performance.
Coach and officiate youth sports games; set-up and take down tables, chairs, sporting and gymnastics equipment, and other equipment and materials.
Assist customers at the front desk and on the telephone with questions or concerns regarding recreation programs and services and facility rentals; register customers for classes and facility rentals using Department registration and facility software; resolve enrollment and facility rental issues.
Assist customers at concession counter; oversee the collection, recording and depositing of all monies received.
Perform related duties and responsibilities as required.