Family & Community Resource Center Administrator

State of Illinois•Lincoln, IL

12d•Onsite

About The Position

The Division of Family & Community Services is seeking to hire an energetic and detail-oriented administrator to oversee the operations of the Logan County Family and Community Resource Center. The position supervises and administers the activities of professional and non-professional staff providing casework services to applicants seeking public assistance or referrals. The Division helps Illinois residents by connecting them with many programs and services. Through our programs, services and prevention efforts, the Division improves the health and well-being of individuals and promotes self-sufficiency and integrity of families of Illinois.

Requirements

Requires knowledge, skill, and mental development equivalent to completion of four (4) years college.
Requires three (3) years progressively responsible administrative experience in a health or human services organization that provides direct services to the public.
Requires ability to travel in the performance of duties, with overnight stays as appropriate.

Nice To Haves

Three (3) years of professional experience interpreting and implementing policies, procedures and goals of public assistance services such as cash, food and medical assistance programs.
Three (3) years of professional experience in a public assistance eligibility system such as Integrated Eligibility Systems (IES).
Three (3) years of professional supervisory experience assigning work, providing guidance to subordinates, recommending counseling and/or discipline following collective bargaining agreements, training staff and approving time off.
Two (2) years of professional casework experience in a social service agency.
Two (2) years of professional experience providing technical training and assistance to staff to ensure the accurate and timely benefits in service delivery.
Two (2) years of professional experience communicating with both internal and external stakeholders daily ensuring detailed and critical analysis of work performed.

Responsibilities

Serves as Administrator of a Family & Community Resource Center (FCRC) in the Division of Family & Community Services (FCS), Department of Human Services (DHS).
Serves as full-line supervisor.
Reviews and evaluates reports of casework activities including error reports, audit findings and quality assurance reviews.
Interprets, explains and implements new policies and procedures or changes in existing policies and procedures.
Travels to establish and maintain effective public relations with employers and other interested parties in the local area served.
Performs other duties as assigned or required which are reasonably within the scope of duties enumerated above.

Benefits

A Pension Program
Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
3 Paid Personal Business Days annually
12 Paid Sick Days annually (Sick days carry over from year to year)
10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
13 Paid Holidays annually, 14 on even numbered years
Flexible Work Schedules (when available dependent upon position)
12 Weeks Paid Parental Leave
Deferred Compensation Program - A supplemental retirement plan
Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
Federal Public Service Loan Forgiveness Program eligibility
GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
5% Salary Differential for Bilingual Positions
Commuter Savings Program (Chicago only)