Program Manager – Family Resource Center
About The Position
Advocates is seeking a Program Manager for our Family Resource Center! The Cape Cod Family Resource Center is located in Hyannis, and supports families facing a wide range of challenges. We are committed to providing a welcoming and affirming environment. As a team, we help families connect to supports, access resources, and navigate challenges. The Program Manager is responsible for the day-to-day supervision and management of Family Resource Center (FRC) staff and operations. Visit our website to learn more about some of our programs: https://capecodfamilyresourcecenter.org/ We promote a healthy work-life balance, and offer many generous perks of employment and room for advancement. We are a strong-knit community that values the ideas and contributions from our staff. Are you ready to make a difference ?
Requirements
- Bachelor’s degree preferred; relevant experience in lieu of degree considered
- 2+ years of supervisory experience
- 4+ years of experience in a human services or mental health setting
- Ability to communicate effectively verbally and in writing
- High energy level, superior interpersonal skills, and ability to function in a team atmosphere
- Commitment to Advocates’ values and mission
- Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations
- Advocates considers lived experience (personal or familial) with human services or mental health systems a valuable asset
- Pay differential for fluency in Portuguese, Spanish, or Haitian Creole!
Responsibilities
- Ensure that FRC programs and initiatives are carried out in accordance with program, agency, and funder requirements
- Provide support and coaching to staff members
- Promote a welcoming, trauma-informed, culturally sensitive environment
- Provide direct services to people seeking supports at the FRC, centering family voice and choice
- Manage scheduling, reporting, and database requirements
- Collaborate with Program Director and FRC staff in problem solving around challenging situations
- Represent the FRC at local and statewide meetings
Benefits
- healthy work-life balance
- generous perks of employment
- room for advancement
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
1,001-5,000 employees
