TEMP - Recreation Leader II - Aquatics Cashier

City of Pleasanton•Pleasanton, CA

15d•Onsite

About The Position

The City of Pleasanton is seeking a friendly, detail-oriented team member to join their aquatics team as a Recreation Leader II – Aquatics Cashier. This role supports front desk operations at the Dolores Bengtson Aquatic Center. The primary responsibilities include being the first point of contact for patrons, assisting with program registration, answering questions, processing payments, and supporting safe facility operations. The ideal candidate will be customer service-focused, comfortable working with the public at a busy front desk, able to learn and accurately use the City’s computerized registration software, confident in handling payments and operating a cash register and credit card terminal, a clear communicator with strong interpersonal skills, and familiar with or eager to learn about aquatics programs and facility operations.

Requirements

At least 18 years of age.
Experienced with cash handling.
Experienced with operating a cash register/credit card terminal.
Experienced with program registration.
A strong communicator with excellent interpersonal skills.
Knowledgeable about aquatics facilities/operations—or motivated to learn quickly.
Demonstrates basic understanding of program objectives, operations, supplies and needs.
Demonstrates some experience and/or familiarity with program operations.
Possesses CPR - First Aid - AED certification.

Responsibilities

Process registration requests using the City’s computerized registration software system.
Receive and record payments for program fees.
Check in program participants prior to scheduled activities.
Respond to program-related questions from the public (e.g., swim lesson levels, lap swim, water exercise).
Participate in the facility Emergency Action Plan (EAP) system during emergencies.
Perform other duties as assigned.