Recreation Director

KEYSTONE PACIFIC PROPERT Y MANAGEMENT•Oceanside, CA

26d•Hybrid

About The Position

Keystone Pacific Property Management, LLC is a prestigious property management firm headquartered in Irvine, CA, with offices throughout Northern and Southern California, Colorado, and Idaho. Since 1982, we have led the way in providing superior customer care for our clients in planned-unit developments, condos, mixed-use, commercial, new project developments, large-scale onsite communities, and master-planned community associations. We have an excellent opportunity for an experienced Recreation Director to join our amazing environment with an opportunity for continuous growth and development. For more information, please continue reading below! Summary: The Recreation Director serves as the manager of resident programs to include recreational, social, cultural, travel, and entertainment, designed to enrich the quality of life and enhance the vibrancy of the community for residents and/or prospective homebuyers. Responsibilities encompass program development, facility scheduling, administration of chartered clubs, and overall program promotion and publicity. The Recreation Director ensures that all programs and services are conducted and fulfilled in a manner consistent with the goals and objectives of Keystone Pacific Property Management and/or the Community Association and Management Agreements in place. Reports to the General Manager with significant contact with Boards of Directors, committees, residents, guests, contractors, outside groups and associations, employees, and the general public. Responsible for all staffing, programs, and budgeting for the Recreation Department. Why Join Keystone? Keystone is a company dedicated to empowering our team members to improve people’s lives beyond expectations. We set ourselves apart by providing an excellent level of service to our team members and clients. As a member of our team, your talents will be nurtured, and your contributions will be supported in a value-based environment that fosters the type of professional quality our customers have come to rely upon. We provide an environment for people that nurtures leadership and promotes personal success and rewards those who exceed expectations. We foster a culture of open feedback and continuous growth. We're thrilled to share that Keystone is officially certified as a Great Place to Work! This recognition reflects our commitment to fostering a positive and supportive work environment where everyone can thrive. We invite you to learn more about what makes Keystone special by checking out our certification details here.

Requirements

Degree in fitness, recreation, hospitality, or communication fields preferred.
Should possess general knowledge of skills defined within the content of the job description, along with the body of information required with respect to computer systems and software, registration processes, policies and procedures, equipment, materials, and products, etc.
Public speaking skills are important to the effectiveness of this position. Highly effective interpersonal skills, problem-solving abilities, and advanced communication skills are a plus.
Minimum 3 years’ experience in coordinating and promoting recreational activities and programs, volunteer programs, and/or fundraising events. Prior experience with homeowner association programs and/or active adult programs is a plus.
Should possess a high level of energy, social skills, initiative, enthusiasm, and cooperation, and exercise good judgment and discretion.
Will be accountable for individual performance, the work of others, equipment, supplies, product quality, and safety.
Must possess a valid Driver’s License and maintain a clean DMV record.
Must have reliable transportation and the ability to drive to and from communities.
Verifiable references.
Able to pass a background check.
2 or more years of experience working in a facilities or events-related role.
High School Diploma or GED.

Nice To Haves

Prior experience with homeowner association programs and/or active adult programs is a plus.
Bachelor’s Degree desired.

Responsibilities

Plans, coordinates, and implements resident programs, classes, and special community-wide events. In planning, solicits input and involvement from residents and/or prospects to stimulate participation and awareness of the robust and facilitated lifestyle opportunities that define the Keystone Pacific Property Management brand.
Acts as liaison between the Board and committees. Monitors compliance with priorities in accordance with the Board's policies. Attends regular Management meetings and interfaces with all committees that are involved with the Recreation Center or recreation activities. Meets with clubs, groups, and homeowners. Disseminates information regarding policies set by the Board of Directors and resolves concerns, conflicts, and complaints.
Confers with the General Manager concerning objectives, new or revised policies, operating matters affecting policies, and membership. Researches and prepares reports as required.
Performs needs assessments and evaluations to determine and recommend long-range planning for revisions, corrections, replacement, or additions to existing programs.
Works with residents to assist in the establishment of clubs and groups. Provides assistance in the application process, assignment of facility space, development and promotion of programs, file maintenance, and acts as a general overseer.
Assists members, clubs, and community organizations in the scheduling of Association facilities, including program and room requirements, coordination with other Association departments, and arrangements for the collection of fees as applicable.
Exercises administrative control and the planning and coordination of all Recreation Center operations, including facilities and equipment maintenance, staff supervision, and recreation activities in accordance with accepted standards. Directs and oversees staff in the development and implementation of special events and facilities scheduling. Enforces all CC&R’s, policies, and rules relating to Recreation Center Operations.
Develops and monitors department budgets and reviews expenditures.
Hires, develops, motivates, and supervises department staff.
Oversees the operation of the activity registration desk as applicable to ensure adequate staffing, policy and procedure implementation and administration, asset control, and required documentation.
Oversee the New Resident Orientation newcomer presentations to ensure adequate promotion, room set-up, amenities, and community participation.
Coordinates the development and distribution of the Association newsletter and other lifestyle public relations and marketing publications as assigned.
Develops an active volunteer program among residents, providing for both promotion and recognition.
Coordinates all other duties as assigned.
Practice and adhere to Keystone’s Core Values, Mission, and Vision.
Any additional job duties as required by the supervisor.

Benefits

Competitive Salary
Hybrid and Flexible working arrangements
Work-Life Balance
Opportunities for Career Growth
Training and Mentorship from Successful Leaders in the HOA Industry
Support for Continued Education
Cell Phone Stipend
Mileage Reimbursement
Medical (HMO and PPO), Dental, and Vision
Flexible Spending Account
Pet Savings
Pre-Paid Legal
Employer Paid Basic Life/AD&D Insurance
Voluntary Life and Short-Term Disability Insurance
Free Employee Assistance Program
401(k) Retirement Plan with Company Match
Financial and Health/Wellness Education
Bereavement and Mandated Leave of Absence Applicable
Paid Time Off (PTO)
12 Paid Holidays (Floating Holiday/Half Days/Early office closure before certain major holidays)