Recreation Coordinator

Hilton Grand Vacations•Winter Garden, FL

3d•Onsite

About The Position

As a Recreation Coordinator, you are what makes the guest’s experience one that is full of surprise and charm, by bringing fun and happiness to our guests, both children and adults. Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company’s success are our Team Members.

Requirements

Basic math and cash handling skills.
Proficient in MS Office and basic desktop publishing applications.
Able to work outdoors in all climates.
Excellent guest relations skills.
Able to interact with all age groups.
Able to speak, read, write, and understand the English language to complete job requirements and to connect with co-workers and guests/owners.
Must possess Lifeguard, CPR, and First Aid certifications, or be able to obtain them within 90 days of hire.
High School/GED
6 Months Customer Service
Ability to work any day of the week and any shift to include weekends and holidays.
Must be able to lift/push/pull up to 50 lbs with reasonable accommodation.
Able to interact with all age groups courteously and effectively

Nice To Haves

Previous customer service experience
Hospitality experience
Public speaking experience
Audio-visual equipment operation
Knowledge of a wide variety of recreation activities and programs including their development and implementation.
Audio visual equipment operation

Responsibilities

Facilitates recreational programs and activities on a day-to-day basis for all age groups according to the needs and interests of owners/members/guests, resort requirements, and seasonal opportunities.
Prioritize and instruct specific classes, activities, and events, including special events, holiday programs, competitions, mixers, and other group activities.
Monitors and evaluates recreation program content and prepares communication material (flyers, handouts, postings, etc.) to attract participants and promote program interest.
Evaluates programs/activities for effectiveness and participation seeking new and exciting ideas for enhancement of the programs.
Always provides outstanding owner/member/guest service including answering inquiries, providing information, and general problem solving.
Positively communicates with small to large groups for programs and activities. Includes using microphones in an entertainment capacity.
Coordinate recreational programs on a day-to-day basis for all age groups according to needs and interests of guests/owners, resort requirements, and seasonal opportunities.
Plan, coordinate, and teach specific classes, activities, and events, including special events, holiday programs, competitions, mixers, and other group activities
Supervise pool activities, towel inventory control, and all other activity common areas
Rent and sign out recreation equipment to guests.
Assist in recreation programs as required.
Maintains recreation inventory and orders activity supplies within budgetary constraints.
Assist and provide support to other departments when requested.
Knowledge of a wide variety of recreation activities and programs, including their development and implementation
Enforce all safety rules and regulations.
May require cash handling duties.
Perform other duties as assigned.

Benefits

Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision
Recognition Programs and Rewards
Travel Discounts Program
Outstanding Paid Vacation Program and Paid Sick Days
Employee Assistance Program that supports your physical and mental wellbeing
401(k) program with company match
Tuition reimbursement programs
Employee Stock purchase program
Numerous learning and advancement opportunities
medical, dental, and vision insurance
401K plan
Paid Time Off (PTO) program
extraordinary travel benefits