Recreation Coordinator - Active Adults

City of GrapevineGrapevine, TX
Onsite

About The Position

Assists in the planning, promotion, development, implementation and supervision of various programs, activities, aquatics, field trips, transportation, special events, leagues, tournaments and hospitality services. This role involves coordinating with various City departments, community organizations, vendors, and volunteers to ensure the smooth execution of recreational opportunities. The coordinator is responsible for informing the community about these opportunities through advertising and promotions, as well as managing and training part-time and temporary staff. Customer service is a key aspect, including greeting the public, answering phones, providing information, and resolving citizen complaints. The position also requires preparing financial and program reports, maintaining supply and equipment needs, and adhering to safety codes. Driving City vehicles may be necessary for transporting materials or people. Specific duties may include operating a cash register, monitoring inventory, using various equipment, and potentially working with pool chemicals and equipment. The role requires regular and timely attendance and professional interaction with the public and colleagues.

Requirements

  • Bachelor's degree or an equivalent combination of education, training, and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the job.
  • CPR and First Aid certification are required within first six (6) months of hire or promotion.
  • Must pass a Federal/National criminal background check, credit check and have a valid Texas driver’s license with an acceptable driving record as defined by City policy.
  • Must have physical ability to accomplish job tasks and work outdoors as required.
  • Must pass a pre-employment basic physical, drug screen and functional assessment screening (Level 2).
  • Must be able to work various times and be available nights, weekends and some holidays.
  • Required to obtain a Food Handlers certification within (6) months of hire.
  • Intermediate level user of Amilia software within (6) months of hire.
  • Knowledge of programs, various sports and leisure activities.
  • Ability to work day, evening, weekend hours depending on programs.
  • Ability to understand and follow oral and written instructions.
  • Skill in dealing effectively and efficiently with the public.
  • Physical ability to perform assigned tasks.
  • Ability to drive a 15 passenger van/bus.

Nice To Haves

  • Knowledge of basic accounting and reconciliation processes (preferred).
  • Experience creating and maintaining Standard Operating Procedures (preferred).

Responsibilities

  • Assists in planning, organizing and supervising various recreational programs, activities, special events, leagues, tournaments, transportation, field trips, hospitality/concessions, and projects associated with area of specialty, usually with a 6 to 12-month lead time prior to the event.
  • Informs the community of recreational opportunities through advertising and promotions; markets and promotes programs by preparing recreation publications, newsletters and flyers for mailing and through other media.
  • Coordinates with City departments, community organizations, food and beverage vendors, volunteers and school districts regarding facility availability and scheduling.
  • Coordinates various programs with other City and department personnel to inform them of activity involvement and anticipated assistance.
  • Makes recommendations to supervisor to hire part-time, casual and temporary staff and contractors involved in programs and activities.
  • Directs, trains, schedules and evaluates regular part-time, part-time, casual and temporary staff; assists with payroll by checking and approving staff timesheets.
  • Meets with and assists staff with assigned responsibilities and expected results.
  • Provides quality customer service at all times; greets public, answers telephones, provides information and registers participants.
  • Investigates and resolves citizen complaints concerning programs, events, classes, instructors or the facility.
  • Provides various program and activity reports for supervisor; makes recommendations for addition of new programs.
  • Prepares daily financial reports and deposits as needed.
  • Maintains and recommends supply and equipment needs.
  • Abides by City safety and health codes and ordinances.
  • Drives City vehicles as needed; may be required to transport program materials, people and for various errands.
  • May operate cash register, inventory of products, monitors cost of goods, various pool equipment, weight equipment, kitchen appliances, and scoreboards; may use cleaning equipment such as brooms, mops, and brushes and cleaning supplies.
  • May be required to work some early mornings, late nights, weekends and holiday hours, as assigned.
  • As assigned, may be required to work with pool chemicals and pool equipment.
  • Performs related duties as directed when such duties are a logical and appropriate assignment to the position.
  • Regular and timely attendance are required for this position.
  • Interacts professionally and respectfully with the public, coworkers and others in the course of daily work.
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