Recreation Clerk - Facility Bookings (Temporary)

City of VernonLethbridge, AB
CA$38Onsite

About The Position

Reporting to the Manager, Culture & Community Services, this position is responsible for the bookings and contracts of all facilities including parks, arenas, and facilities within Greater Vernon Recreation Services. This position also performs a variety of clerical work supporting a variety of functions in the pursuit of the Division mission statement, Through recreation we improve quality of life.

Requirements

  • Completion of an Office Administration Certificate
  • Minimum 2 years’ recent experience in a recreation setting that includes working with recreation software and user groups
  • Current valid BC Drivers’ License
  • Proficient knowledge in Parks and Recreation Management Software
  • Accurately types a minimum of 50 wpm
  • Exercises courtesy, professionalism, and diplomacy in dealing with internal or external customers.
  • Working knowledge and proficiency within a number of computer applications including but not limited to PRMS, Microsoft Office including but not limited to intermediate level Microsoft Word and Excel, In-Design and Power Point
  • Demonstrated interpersonal abilities with a commitment to team
  • Enjoys performing a variety of duties simultaneously and thrives in a fast paced work environment
  • Displays initiative in identifying and recommending creative ideas and solutions with regard to systems, service delivery, and procedures
  • The ability and initiative to be creative and to assist with new systems or service delivery designs, policies, procedures
  • Excellent verbal and written communication skills that demonstrate a solid knowledge and use of business English
  • Demonstrated organizational abilities utilizing a variety of systems
  • Works well with minimal supervision

Nice To Haves

  • Diploma in Business or Office Administration, or equivalent education and experience
  • Previous Experience using Perfect Mind, registration software.

Responsibilities

  • Supports the Manager, Culture & Community Services with administration functions of the Division.
  • Books parks, arenas, and facilities within the Parks and Recreation Management Software (PRMS).
  • Confirms the accuracy of parks, arenas, and facilities bookings in the PRMS system, and that permits are issued and fees are received.
  • Ensures that facility users have appropriate insurance, signed contracts, facility use permits, and other necessary permits are in place.
  • Ensures facility data (including pricing and details) is kept up-to-date and is accurate within the PRMS.
  • Distributes weekly facility reports for custodial and building attendant staff.
  • Attends facility user group meetings as required.
  • Receives, records, reconciles payments received, and issues tickets and/or receipts.
  • Receives payment in the form of cash, cheque, Visa, MasterCard and debit card.
  • Checks and balances cash reports, prepares daily receipt reports and bank deposits, as required.
  • Processes registrations in the PRMS system for recreation activities and programs.
  • Answers telephone, personal inquiries, and secures and provides routine information.
  • Types letters, emails, reports, forms, memos, articles, and other material for user group communications.
  • Produces and creates pamphlets, advertising flyers, and schedules, and updates social media.
  • Operates standard office equipment including the use of a two-way radio.
  • Observes video monitoring equipment and responds according to established procedures.
  • Assists with content input in Active Living Guides.
  • Trains and orients Recreation Clerks in the booking of facilities using the PRMS system.
  • Supports pool and arena staff in emergency situations.
  • Performs other related duties as assigned.
  • All persons employed by the City of Vernon will be required to assist the City in providing emergency services. Duties assigned during an emergency may differ from regular duties.
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